Temporary Guest Services Library Assistant

Temporary Guest Services Library Assistant

1 week ago Be among the first 25 applicants

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and Mac Arthur Genius Fellows.

A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

The Library Guest Services Desk has a Job opening to assist in staffing the Green Library's service desk in the second-floor main entrance.

Duties Include

• Creates guest passes using the online operating system for visitors and FIU affiliates as needed.
• Assists guests with general questions, provides information, and gives directions.
• Remain alert to activity at turnstiles.
• Monitor for any violations of the turnstile rules.
• Experience with customer service.
• Support projects appropriate to the department functions.
• Assist with planning, development, and implementation of department projects.
• Assist with monthly reports for department projects.
• Work with relevant specialized software programs.
• Assist Access Services or other library departments if needed.
• Provides support at the Guest Services Desk during coverage gaps, unexpected staff absences, and peak service periods to ensure smooth operations and excellent customer service.

Minimum Qualifications

High school diploma or GED.

Desired Qualifications

• Ability to communicate effectively.
• Knowledge of PC operations and software.
• Possess a high sense of responsibility and customer service skills.
• Ability to maintain pleasant working relationships and work well in a team environment.

Work Schedule

• Hours may vary

Advertised Salary

• $14.00 per hour

Pre-Employment Requirements

Criminal Background Check

How To Apply

Prospective Employee If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e‑mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in “My Applications”.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

This posting will close at 12:00 am of the close date.

Current Employee As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in “My Applications”. Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process.

It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format. This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention,…