Sr. Manager, Maritime Cyber Safety Operations

Overview

The Senior Manager, Maritime Cyber Safety Operations is responsible for leading the operations and management of Operational Technology (OT) cybersecurity tools and processes designed to protect critical systems across Carnival Corporation's Operating Units (OUs). This role ensures the effective operational implementation and optimization of OT cybersecurity solutions, guaranteeing that both new and existing cyber defense systems are fully operationalized. This position collaborates with the GCS Threat Intelligence & Security Operations team to develop and maintain an operational framework for mitigating OT cyber risks, leading incident response efforts, and ensuring effective alert management for OT cybersecurity issues.

The Senior Manager oversees OT engagements with Managed Security Services Providers (MSSPs) and offshore/nearshore security service resources.

• Implement and operate OT security monitoring, incident response, and threat detection for all OT cyber safety tools delivered across the global fleet.
• Establish and maintain SLAs that align with GCS Threat and Intel Operations metrics to measure KRIs and KPIs for OT cyber operations.
• Establish and manage a global service delivery model to monitor, respond to, and mitigate OT cybersecurity threats aligned with the NIST framework.
• Manage OT security operational processes, including stakeholder management, to ensure effective OT cyber safety alert resolution. This includes cross departmental and cross brand collaboration and reporting.
• Build and/or maintain a comprehensive inventory of critical OT assets and ensure accurate risk ranking and vulnerability alerting against each asset.
• Develop and maintain effective support processes for OT Cyber safety defense tools such as remote access, backup and recovery, removable media scanners, anti-virus, patching, etc.
• Build, develop, and lead a global team of OT security analysts to maintain a high standard of operational support. This team must adhere to GCS's Threat Intel and Operations support standards and guidelines.
• Act as an escalation point for critical OT cybersecurity incidents, ensuring swift mitigation and communication with stakeholders.
• Maintain knowledge of and implement operational standards in line with industry regulations and guidelines (e.g., CLIA, BIMCO, IMO, MSC-FAL.
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• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Information Security, Business Informatics, or Business Administration.
• Minimum 3+ years leading an IT/Cybersecurity Operations Environment.
• Desire to have one or more of the following certificates: CISSP, GSLC, GSOC, GCTI, or CISM.
• Expertise in OT Cyber Operations Management, OT Network Design Concepts, and OT System Architecture Design Principles, with additional knowledge of maritime communication systems, bridge systems, propulsion and machinery management systems, power control systems, access control systems, and cargo management systems being a plus.

• The Senior Manager, Maritime Cyber Safety Operations oversees OT shipboard cyber defense critical systems, providing strategic direction, leadership, and operation management of OT cybersecurity initiatives with global impact. Responsible for implementing robust cybersecurity measures, maintaining OT system integrity, and mitigating cyber risks to safeguard OT assets while supporting compliance with international guidelines and regulations, such as IMO and Class Societies.
• Advanced problem-solving capabilities to navigate highly complex challenges in a dynamic, high-stakes environment; analyze large volumes of cybersecurity data and incident reports to identify vulnerabilities, trends, and threats; design strategic processes to reduce risk.
• Direct impact on the security, compliance, and operational reliability of the company’s global fleet; sets benchmarks for OT cybersecurity best practices and supports policy development and security-first culture.
• Strong leadership to manage and mentor a global team of OT security analysts, with role clarity under a dual reporting structure to the Maritime Cyber Safety team and the Global Threat Intelligence & Security Operations team. Requires a 24/7 cybersecurity operations mindset and the ability to guide cross-functional teams.
• As a subject matter expert (SME), provides strategic guidance to senior leadership and key stakeholders while collaborating with MSSPs to ensure seamless service delivery, talent development, and a high-performing cybersecurity organization.

Physical Demands:
Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Travel: 25-50% with shipboard travel likely.

Work

Conditions:

May require work beyond normal business hours or on weekends to support business needs, projects, or operations.

Location:

This is an in-office role with employees working from a designated Carnival office in South Florida Tuesday…