AV Manager, FIFA World Cup

AV Manager, FIFA World Cup 2026

Department: Technology

Employment Type: Fixed Term - Full Time

Location: Miami

Reporting To: Stefan Timmermans

At FIFA
26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries:
Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

Reporting organisationally to the Senior Event Technology Manager, the AV manager will be a key member of the FIFA
26 Technology team, and work in close collaboration with the Technology teams based in Canada, Mexico and Zurich and other key individuals. The role will be responsible for the strategic planning, the management and / or implementation of audiovisual services across back of house operations in stadiums and other venues including press conference services, AV products, command centres and specific operational spaces.

The main responsibilities and oversights of AV Manager for the FIFA World Cup 26™ include:

• Technical Expertise:
  Have an in-depth and operational understanding of relevant AV protocols and / or technologies including the design, configuration, and implementation across Dante, AES
  67, SDI, ST2110 and HDMI. The role will also require in depth expertise in technologies such as video distribution feeds and application / product integration(s).
• Collaborate and Plan:
  Work with event organizers, venue staff, and IT service management teams throughout the entire lifecycle of planning and delivering AV services for back‑of‑house operations, including press conferences, functional area centres, IBC(s) and command centers.
• AV Integration:
  Shall deliver AV related integrations including the design, configurations, implementation for partners such as media, broadcast.
• Setup and Configuration:
  Oversee the setup, configuration, and testing of AV equipment, ensuring compliance with IT service management standards.
• Maintenance and Upgrades:
  Ensure that all AV services have undergone the appropriate maintenance and upgrades to ensure performance and reliability.
• Documentation:
  Develop and maintain comprehensive documentation on AV requirements, budgeting, topologies, architecture, configurations, procedures, and troubleshooting steps.
• Support Model:
  Define and implement a best‑in‑class adequate support model in accordance with the wider technology service delivery requirements, for AV services across the AV footprint for the event(s). This shall include technical support during events, approach to troubleshooting issues, and coordinate with Technology and local AV teams to ensure smooth operations.
• Service Management:
  Handle AV service requests, incidents, and changes according to ITIL processes.

ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.

DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.

INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision‑making power, as needed, to produce the expected results and make efficient use…