Multimedia and Communications Manager - FIU in DC

Multimedia and Communications Manager - FIU in DC

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and Mac Arthur Genius Fellows.

A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

Reports to the FIU in DC Director of the Briefing Center and collaboratively reports to the Division of Information Technology, Media Technology Services for coordination of daily support and maintenance of all AV systems. This position will assist the departments in the capture of content, delivery of digital communications products and technical expertise for all events at FIU in Washington, DC.

Coordinates the maintenance of FIU in Washington, DC owned media, tech, AV, and computer equipment for the office including local and network printers; desktop computer; departmental laptops; all media lab equipment; AV equipment and their supported software. Coordinates the repairs of equipment and provides some technical support to faculty, staff, students, and visitors using the office.

• Supports the digital communications team in the execution of video capture and editing, podcasting, social media and graphic design.
• Oversees design and content creation on behalf of the department as it pertains to the operation and digital signage program for the University using appropriate Content Management System. Creates graphic and/or interactive training resources and related documentation, with knowledge of Adobe Photoshop, Adobe After Effects, and Adobe Illustrator.
• Assists with supporting all proprietary applications used within the department, such as Zoom, Social Tables, Four Winds, Cyber Cafe, Venus Content Manager, Pharos Print Management system, Door Access, SSRS, When I Work, 7 Point OPS, Qualtrics and similar platforms.
• Provides support for delivery of academic and instructional content as needed. Provides after-hours support for events and systems maintenance.
• Provides technical leadership at special FIU events making use of software such as EMS, Meeting Matrix, Social Tables for the planning of all functions.
• Coordinates with colleagues the programming of audio visual systems using Creston software as well as music that is played throughout the entire building.
• Manages projects that require knowledge of Qualtrics and Adobe Suite software.
• Manages lighting design and programming for all intelligent lighting systems to include special themes for event functions.
• Manages programming of audio visual systems using Creston software as well as music that is played throughout the entire facility.
• Serves as the backup to ensure maximum uptime with all hardware, such as LCD screens, Electronic Message Boards, door access system, phone charging stations, and other digital assets. Assists with server administration of systems within FIU in DC's data center.
• Responsible for the day-to-day management of the Crestron based audio, visual systems, lighting systems, common areas, multipurpose room, classroom, executive board room, pantry areas and offices.
• Responsible for the management of core systems/processes such as Social Tables, Video Surveillance, Reclaim Hub, departmental website, two-radio system, and other digital assets.
• Coordinates with DoIT for timely and accurate maintenance schedule for AV systems. Manages access schedule to venues and is responsible for oversight of building audio visual hardware and software as well as inventories. Manages vendor quotations, deliverables,…