Designer, Digital Media ​/ Production

Company description

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common.

We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at

• Support UX lead on projects at any phase (discovery, design, implementation)
• Support research activities such as competitive reviews, heuristic evaluations defined by UX lead and participates in immersive activities.
• Document current and future state experiences through the following XD artifacts: sitemaps, user/screenflows, wireframes, journey maps and personas.
• Support ideation/exploration, sketching concepts and prototypes for wide range of digital touchpoints that may be governed by an existing design system for client or marketing tech platform.
• Take direction from senior experience designers or Associate Experience Design Directors on assigned projects.
• Actively collaborates in cross-disciplinary idea generation and attends client review sessions.
• Craft shows focused, well-organized approach to XD artifacts relevant to project with an attention to detail.
• Synthesize internal feedback quickly and is responsive with updates for maintenance related design work
• Stay focused, manages time effectively and meets deadlines.
• Articulates rationale for design decisions and approach effectively to internal team members.
• Understands how to push back and communicate constructively to team members on changes XD artifacts
• Assist in participatory design/user testing sessions and Information Architecture sessions
• Identify and document meaningful patterns from the user research, audit the findings; provide recommendations to leadership
• Assist in personas/segmentations based on research findings; integrate personas/segmentations with related deliverables such as opportunity maps and wireframes
• Prepare, conduct, and analyze behavioral in-context research events
• Find opportunities to build business value and improve the user experience
• Create wireframes, user journeys/flows, as needed
• Implement participatory requirements gathering sessions, participate in debrief sessions

Collaborate avidly as part as a team - partake in brainstorming sessions

• Bachelor’s degree or equivalent experience in interaction design, human-computer interaction, or industrial design preferred. Certification programs, workshops and/or bootcamps also considered with 1+ years of professional experience with both agency and consulting companies
• Real world practice of experience design demonstrated in the following areas: complex UX/UI patterns for marketing platforms, retail oriented transactional or ecommerce experiences
• Able to operate seamlessly within medium to large-sized teams, preferably in a cross disciplinary digital agency
• Proficient at creating key XD artifacts within design thinking methodology
• Working knowledge of agile and waterfall methodologies, responsive web, atomic design and design systems.
• Experience creating and enhancing Information Architecture to improve user experience, navigation and findability, manage content, and more
• Experience in Quantitative Research is a bonus but not necessary
• Ability to present internally to leadership and partners as needed
• Self-starter, able to learn quickly and adapt to the best approach to solve.
• Ability to direction and feedback with an open mind.
• Tools: Figma, Adobe Creative Suite, Keynote, Microsoft Office Suite, Sketch, Mural/Miro or similar

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support…