Epic Analyst H

Position: Epic Analyst 2 - Central (H)
## Epic Analyst 2 - Central (H)
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Miami, FL:
Full time:
Posted Today:
R
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The University of Miami Information Technology & Systems Department has an exciting opportunity for a full-time Epic Analyst 2.  The Epic Analyst 2 assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The Epic Analyst 2 facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.

Core Responsibilities:

* Serves as a support contact for application end‐users. Identifies issues and works to resolve them.
* Designs, develops, implements, and maintains the application.
* Supports all phases of testing and document workflow design.
* Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
* Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
* Collaborates with trainers on application changes and new features to develop documentation and training strategies.
* Assists with analyzing the impact of information technology in clinical work processes.
* Participates in on-call rotations and support.
* Attends and participates in applicable committees.
* Maintains regular communication with team members and participates in weekly project team meetings.
* Reviews the status of projects and issues on an ongoing basis with leadership.
* Becomes knowledgeable about UHealth’s policies, procedures, and business operations.
* Adheres to University and unit-level policies and procedures and safeguards University assets.  Department Specific Functions:

To be successful, the candidate would need to be a self-starter and have experience in automation build/upgrade functions along with being detail orientated and a team player.

Key Responsibilities:

* Configure, build, and maintain Epic HB applications to support hospital billing workflows.
* Analyze and translate business requirements into system specifications and solutions.
* Lead and participate in system testing, validation, and go-live support.
* Troubleshoot and resolve application issues, ensuring minimal disruption to billing operations.
* Collaborate with revenue cycle teams to identify opportunities for workflow optimization.
* Maintain documentation for system configurations, processes, and training materials.
* Ensure compliance with regulatory requirements and billing standards.
* Participate in on-call rotations and provide after-hours support as needed.
* Support change management processes and adhere to IT governance policies.
* Strong understanding of hospital billing workflows and revenue cycle operations.
* Excellent problem-solving, communication, and project management skills.
*** This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.**
* ** CORE

QUALIFICATIONS:

*** Bachelor's degree in Healthcare Administration, Information Systems, or related field
* Minimum 3 years of Hospital Billing Administration along with proficiency in Charging, Contracts, and Claims/Remittance experience
* Epic HB certification required; additional Epic certifications (e.g., PB, Resolute) preferred.
* Experience with Epic upgrade cycles, testing, and…