Epic Analyst - EpicCare Inpatient

The University of Miami Information Technology & Systems Department has an exciting opportunity for a full-time Epic Analyst – Epic Care Inpatient/ASAP. The Epic Analyst
- Epic Care Inpatient/ASAP assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access.

The Epic Analyst
- Epic Care Inpatient/ASAP facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.

• Serves as a support contact for application end-users.
• Identifies issues and works to resolve them.
• Designs, develops, implements, and maintains the application.
• Supports all phases of testing and document workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Assists with analyzing the impact of information technology in clinical work processes.
• Participates in on-call rotations and support.
• Attends and participates in applicable committees.
• Maintains regular communication with team members and participates in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Becomes knowledgeable about UHealth's policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

• Providing oversight and leadership to Associate Epic Analysts on the team
• Implementing, building, and modifying the application
• Collaborating with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access
• Providing day-to-day application support and resolving application issues
• Serve as a support contact for application end-users
• Design, develop, implement, and maintain the application
• Support all phases of testing and document workflow design
• Perform the analysis of information technology in clinical work processes and validate the impacts to the workflow
• Identify issues and work to resolve them
• Provide day-to-day application support, evaluate and resolve service tickets, implement requested application changes, and retrieve requested data in a timely manner
• Collaborate with trainers on application changes and new features to develop documentation and training strategies
• Assist with analyzing the impact of information technology in clinical work processes
• Adhere to internal controls and reporting structure
• Participate in on-call rotations and support
• Attend and participate in applicable committees
• Maintain regular communication with team members and participate in weekly project team meetings
• Review the status of projects and issues on an ongoing basis with leadership
• Become knowledgeable about UHealth's policies, procedures, and business operations

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

• Bachelor's degree in relevant field
• Minimum 3 years of relevant experience preferably in healthcare or healthcare-related organization
• Epic Clin Doc, Orders, and ASAP Certifications required
• At least 2 years of Epic build experience preferred
• Previous operational, project management, and organizational skills preferred
• Familiarity with clinical workflows preferred
• Under…