Manager, Marketing Business Intelligence, Tim Hortons

Manager, Business Intelligence

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

We are seeking a hands-on Manager, Business Intelligence to build and own the data foundation behind the Tim Hortons US Marketing Analytics team: the certified datasets, canonical metric definitions, data quality monitoring, and reusable workflows the team relies on to analyze sales, pricing, guests, and media. This role is Marketing Analytics' technical bridge to Data Engineering, translating analyst needs into technical specifications and moving datasets from prototype into the Marketing Analytics production schema.

The Manager will also lead practical AI adoption within the team, staying current on relevant integrations and automation solutions. This includes identifying useful capabilities, evaluating their effectiveness, introducing repeatable workflows, and helping team members incorporate them into their daily work. This is a hands-on individual contributor role reporting to the Senior Manager, Marketing Analytics. It is not a primary analyst role;

the focus is building and owning the foundation that the rest of the team's analysis runs on.

RBI follows a 5 day, in-office work schedule to support collaboration. Candidates will be expected to work onsite 5 days per week out of our office in Miami, FL.

• Build and maintain SQL-based datasets/tables in Snowflake — including the underlying transformation logic, testing, and documentation — that support performance analysis, sales forecasting, pricing, and guest intelligence use cases
• Support creation of dashboards and recurring reports using platforms such as Tableau, Sigma, Power BI or custom HTMLs to track/forecast sales, traffic, guest metrics, pricing, and media KPIs.
• Maintain underlying infrastructure and accessibility for Marketing Analytics data products (e.g., pricing database, ticket data, customer loyalty segmentation) alongside the Senior Manager and cross-functional partners.
• Integrate data and algorithms from internal systems and third-party vendors (POS, loyalty, media, syndicated data) into a consistent, analytics-ready data layer.
• Translate requests from Marketing Analytics and cross-functional marketing teams into clear reporting requirements and practical BI solutions.
• Serve as the day-to-day contact with Data Engineering/IT for reporting and data access needs, documenting business requirements, translating needs into technical specifications, and coordinating priorities.
• Partner with Marketing Analytics and cross-functional marketing teams to translate reporting needs into automated, scalable tools and solutions
• Help marketing team and stakeholders…