IT Manager

LOCAL CANDIDATES ONLY - NO RELOCATION PACKAGES OFFERED

IT Manager

Antillean Marine Shipping Corp is a trusted ocean freight carrier connecting Miami to the Caribbean, including Haiti, the Dominican Republic, Turks & Caicos and the Bahamas. As the company continues to grow under new leadership, we are focused on strengthening our brand presence, customer engagement, and community connection through consistent storytelling and marketing efforts.

Antillean Line is seeking an experienced IT Manager to lead and manage the company’s technology operations across all company locations. This position is responsible for ensuring that our computer systems, networks, applications, cybersecurity controls, telecommunications, and technology infrastructure are reliable, secure, and able to support daily business operations.

This individual will manage technology vendors and projects, oversee IT support, protect company information, maintain system availability, and identify opportunities to improve efficiency through technology.

Because Antillean Line operates in the ocean freight and logistics industry, maintaining reliable technology and minimizing system downtime are critical responsibilities of this position.

• Manage the company's overall IT infrastructure, including servers, networks, computers, mobile devices, printers, telecommunications, and related equipment.
• Ensure reliable network and internet connectivity across company locations.
• Monitor system performance and address technology issues before they significantly affect operations.
• Manage hardware and software installation, configuration, maintenance, upgrades, and replacement.
• Maintain an accurate inventory of IT equipment, software licenses, and technology assets.
• Establish appropriate equipment replacement and technology lifecycle standards.
• Ensure critical systems are properly backed up and recoverable.

• Develop and maintain appropriate cybersecurity controls to protect company systems and confidential information.
• Manage user access, permissions, passwords, multi-factor authentication, and security policies.
• Monitor for cybersecurity threats, suspicious activity, vulnerabilities, and unauthorized access.
• Coordinate antivirus, endpoint protection, email security, firewalls, security updates, and other cybersecurity tools.
• Conduct periodic reviews of user access and system security.
• Coordinate the company's response to cybersecurity incidents.
• Provide employees with cybersecurity awareness and phishing-prevention training.
• Ensure terminated employees' system access is removed promptly.

• Support and manage the technology systems used throughout the company's shipping, logistics, warehouse, accounting, HR, and administrative operations.
• Work with department leaders to understand operational needs and recommend appropriate technology solutions.
• Manage Microsoft 365 and other company-wide business applications.
• Coordinate software implementations, upgrades, integrations, and system changes.
• Maintain appropriate user access based on job responsibilities.
• Identify opportunities to automate manual processes and improve operational efficiency.

• Ensure employees receive timely and professional IT support.
• Troubleshoot hardware, software, network, email, printing, and connectivity problems.
• Establish procedures for tracking and resolving IT support requests.
• Prioritize technology issues based on operational impact and urgency.
• Support the technology setup and onboarding of new employees.
• Coordinate with Human Resources to ensure new-hire equipment and system access…