Epic Senior Analyst, Care Coordination

## Epic Senior Analyst, Care Coordination Apply:
Hybrid:
Miami, FL:
Full time:
Posted Today:
R
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The University of Miami Information Technology & Systems Department has an exciting opportunity for a full-time Epic Senior Analyst, Care Coordination.  The Epic Senior Analyst, Care Coordination initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.
* Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.
* Serves as a primary support contact for application end‐users.
* Initiates the design, development, implementation, and maintenance of the application.
* Initiates all phases of testing and the documentation of workflow design.
* Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
* Initiates the identification of issues and guides the work to resolve them.
* Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
* Collaborates with trainers on application changes and new features to develop documentation and training strategies.
* Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
* Participates in on-call rotations and support and attend and participates in, applicable committees.
* Maintains regular communication with team members, including participating in weekly project team meetings.
* Reviews the status of projects and issues on an ongoing basis with leadership.
* Remains knowledgeable about UHealth’s policies, procedures, and business operations.
* Adheres to University and unit-level policies and procedures and safeguards University assets. Department Specific Functions:  As an Epic Senior Analyst – Care Coordination, you will report to the Senior Manager and will be responsible for:
* Providing oversight and leadership to Associate Epic Analysts and Epic Analysts on the team
* Initiating the implementation, build, and modification of the application
* Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access
* Supporting junior staff members in day-to-day operations and resolving application issues.
* Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.
*** This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.**
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* MINIMUM QUALIFICATIONS:

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* * Bachelor’s degree in relevant field
* Epic Inpatient and/or Ambulatory Certifications required
* Minimum of 5 years of experience, preferably in healthcare or healthcare-related organization
* At least 3 years of Epic build experience
* Previous operational, project management, and organizational skills
* Familiarity with clinical workflows specific to Care Coordination preferred
* Ability to work evenings, nights, and weekends as necessary.
* Proficiency in computer software (i.e. Microsoft Office).
* Ability to recognize, analyze, and solve a variety of problems.
* Ability to communicate effectively in both oral and written form.
* Ability to lead, motivate, develop and train others.

*** Any appropriate combination of relevant education, experience and/or certifications may be considered.**
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