Learning & Compensation Analyst

The Analyst, Shipboard Learning & Compensation analyzes learning effectiveness and training rationalization using multiple data sources and periodically will support the shipboard compensation initiatives and programs. On the L & D side, this role develops meaningful metrics through effective data collection, recommends improvements to training processes and outcomes, and creates dashboards and reports to support compliance monitoring, trend identification, training governance, and evaluation of training initiatives.

The position has dual reporting responsibilities, with approximately 80% of the workload focused on L&D Operations and 20% on Shipboard compensation. During annual compensation peak periods, the role will support Shipboard Compensation with bonus processing in January and February and Shipboard merit increases in May and various projects when required.

• Understand information needs for various L&D stakeholders and translate into meaningful metrics. Develop and maintain dashboards that accurately monitor training compliance, effectiveness, as well as the impact (e.g., ROI) of training initiatives. Provide any other ad-hoc analytical support to the L&D group, as needed.
  
  Analyze results and perform data visualization to explore trends and relationships. Generate periodic insights to stakeholders, including L&D COE, to inform or guide training efforts and impact (ROI), and make recommendations for process improvements.

• Support training governance efforts, including but not limited to legal/audit research, training rationalization, process improvements and system automation. Work with stakeholders to define system/process enhancements and ensure that reporting/system modifications, inherent from proposed changes, are acceptable and do not impair other systems.

• Develop expertise in underlying data generation processes, integrations, and systems to understand and collate data from multiple sources and systems. Clean, organize, and maintain datasets and validate data accuracy and completeness.
  
  Gather and collate data from a variety of sources and systems, including but not limited to survey systems, HR information systems, learning management systems (LMS), support and ticketing systems, etc. to establish meaningful relationships. Assess and ensure data integrity and compliance with data governance standards; identify risks and propose solutions to address.

• Work with cross-functional shipboard and shoreside teams (e.g., HR, CATO, IT, etc.) to understand data needs and translate into analytical requirements. Assess requirements against current or planned capabilities to support initiatives through data-driven analysis.
  
  Communicate complex data concepts to non-technical audiences. Participate in project meetings and provide analytical expertise to L&D team and stakeholders. Collaborate with stakeholders to solicit and collect feedback; propose enhancements to refine and continuously improve.

• Produce and maintain accurate training reports and ensure auditing requirements are met. Compile periodic performance / operational reports and presentations, including but not limited to HESS reports, quarterly management reviews, system access reviews, and internal/external L&D training and performance reports. Enable training compliance monitoring through training governance mechanisms and activate appropriate stakeholders, ship and shore, as needed to mitigate risk.

• Supports the annual compensation planning cycle, including merit increases and bonus administration, by validating eligibility and implemented…