Physician Informaticist

## Physician Support Informaticist 3 - Central Apply remote type:
On-Site locations:
Miami, FLtime type:
Full time posted on:
Posted Todayjob requisition :
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The University of Miami/UHealth Department of Information Technology has an exciting opportunity for a full time Physician Support Informaticist 3 to work in Miami, FL.The Physician Support Informaticist 3 - Central provides one-on-one post classroom provider/physician training on Epic UChart applications/modules across all service lines, addresses end user problems and challenges with the clinical information systems (e.g., software, hardware, or network difficulties).

The Physician Support Informaticist 3 - Central initiates the documentation and routing of issues to the correct UHIT team and communicates the resolution to relevant stakeholders.

Core Responsibilities:

* Initiates periodic rounding to identify provider and physician issues throughout the ambulatory care and clinic settings.
* Partners with Informatics and IT leadership with developing and implementing an issue resolution plan (e.g., open, track, and resolve IT tickets with UChart analysts).
* Travels to each University of Miami Health System (UMHC) satellite location and provide support during go-lives.
* Acts as an advocate for provider and physician needs by identifying and documenting system optimization opportunities and following through on those improvements to implementation.
* Initiates the analysis of new releases and determining how they will impact provider and physician workflow.
* Participates or facilitates sessions with end users to prioritize and confirm changes that will be implemented.
* Collaborates with trainers on system changes and new features to develop documentation and training strategies.
* Participates in on-call rotations and support.
* Maintains regular communication with team members, including participating in weekly project team meetings.
* Reviews the status of projects and issues on an ongoing basis with leadership.
* Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:
* ** This position provides full-time onsite support at the Bascom Palmer Eye Institute UHealth Locations:  Plantation and Palm Beach Gardens.
*** Optimize / streamline workflows for Future State: process driven technology and work to reduce system and process variability by harmonizing workflows
* Informaticist role on implementations and upgrades:  focusing on workflow design, validation testing / user acceptance testing, end user readiness (change management, training, policy, roles) and end user adoption
* When encountering established systems this role will review (document where needed) current state workflows and work streams, identify opportunities to streamline and harmonize system-wide workflows acting as an advocate for physician’s needs.
** This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
** Core

Qualifications:

* Bachelor’s degree in relevant field.
* Epic Certification in at least one core module required.
* Informatics Certificate, Lean Certification, additional Epic Certification in an Ambulatory specialty application preferred.
* Minimum 5 years of relevant experience. Minimum of 6 years of experience, in clinical operations, Hospital IT or Healthcare vendor preferred.
* Experience participating as a team lead on at least (1) implementation…