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Hybrid IT Help Desk Analyst | User Support Pro

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: NCCI
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, IT Business Analyst, Technical Support
Salary/Wage Range or Industry Benchmark: 28000 - 39000 USD Yearly USD 28000.00 39000.00 YEAR
Job Description & How to Apply Below

NCCI Holdings, Inc., based in Boca Raton, FL, is seeking a Help Desk Analyst to provide first-level IT support for internal users. You will respond to incidents via phone, email, and dashboards, diagnose issues, and deliver immediate solutions while coordinating with specialists when needed.

This role offers a flexible-hybrid schedule, opportunities for growth, and a supportive team culture, with a focus on delivering excellent customer service and maintaining system availability.

As a Hybrid IT Help Desk Analyst | User Support Pro, you will play an important part at NCCI in Miami, FL, United States.

We have an opening for a Hybrid IT Help Desk Analyst | User Support Pro in Miami, FL, United States within Management & Operations, IT & Technology.

This role, Hybrid IT Help Desk Analyst | User Support Pro at NCCI, could be your next career step.

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