Analyst, Registrar Functional Business Process and Compliance

Job Profile Summary Under limited supervision, this position provides critical support to research, analyze, plan, and improve functional solutions and system enhancements for the effective management, direction, supervision and coordination of the Registrar’s business processes. Works alongside Registrar team leads in assessing, developing and supporting new and existing student reports, validation of student data, and solutioning; serves as a Registrar liaison for Business processes, training, and performs complex functional analysis of student data for the Registrar’s operation to support college wide Student Information System (SIS) support.

Monitors operational performance of SIS (Banner) and analyzes data integrity for business compliance by troubleshooting system gaps and initiating solutions. Assist Student Support staff and Registrar administration with college systems functionality assessment, student record audits, and process solutioning in support of area and divisional goals and functions.

Minimum Education:

Bachelors Degree required.

An equivalent combination of experience and education may be considered where applicable.

Bachelor’s degree in business systems and Analysis, Information Systems, Data Administration, or a closely related field of study preferred.

Vocational or training in Systems Processes, Data Management, or a closely related field of study with multiple years of experience creating and managing reports required.

Minimum Experience/Training:

Two years of education, solutioning experience with proficiency in system management, reporting, effective solutioning, and training; extensive knowledge of relational databases and reporting tools, plus working knowledge of research techniques and processes; and the ability to locate, interpret, accurately communicate, and synthesize a high volume of information as required. Knowledge of student electronic records principles and best practices preferred.

Essential Functions:

Weekly – 20% - Develops functional solutions and collaborate with cross departmental teams to compliantly enhance business processes; analyzes fraudulent student records within the SIS and troubleshoot solutions collaboratively with leadership and the IT department. Makes decisions and recommendations in accordance with established guidelines and best practices for student records management.

Weekly – 10% - Utilizes information from Institutional Research, Banner Cloud Based SaaS System and other databases to: 1. Prepare reports and/or lists for the Registrar’s operation and related Student Services Division
2. Accesses and analyzes reports to support area and divisional projects and goals
3. Conducts research to respond to internal and external inquiries.

Monthly – 5% - Works with the AVP for Academic Affairs and College Registrar or operational designee, as liaison with Information Technology projects to support improved services to customers.

Quarterly – 5% - Plans, tests, and implements system enhancements and conversions. Ensures that system enhancements follow applicable IT guidelines, meet or exceed user requirements, and are completed in a timely manner. Provides input on the development of detailed project plans, target dates, and other aspects of assigned projects

Weekly – 15% - Performs management and maintenance tasks for databases and information management systems, such as creating and updating records, correcting inaccuracies, and extrapolating data.

Weekly
10% - Leads the research and resolution of system issues. Partners with technical areas in the research and resolution of system and process problems. Serves as a liaison between the Registrar’s Office and Information Technology.

Weekly – 5% - Works with the Assistant Director, Functional…