Help Desk Analyst — First‑Line IT Support Pro
Listed on 2026-11-04
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IT/Tech
HelpDesk/Support, IT Support, IT Business Analyst, Technical Support
Miami Children’s Hospital is seeking a Help Desk Analyst to provide first-line IT support in a fast-paced environment. The role involves triaging calls, owning issues through resolution, and minimizing user downtime across Windows platforms and Office applications.
Candidates should have 1–3 years of troubleshooting experience in Windows environments, strong communication skills, and familiarity with helpdesk software and service level targets.
This opportunity is for the Help Desk Analyst — First‑Line IT Support Pro role at Nicklaus Children's.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Help Desk Analyst — First‑Line IT Support Pro role in the description above.
We appreciate your interest in this position.
Join Nicklaus Children's and contribute to our ongoing work.
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