Customer Service Import - Export Executive

Join a fast-growing international group recognized for its expertise in global transportation and logistics.

SIFA Group helps companies manage their international logistics operations through a comprehensive range of customized solutions as a freight forwarder.

With more than 1,000 employees spread across Europe, North America, Asia, Australia, and Africa, SIFA has established itself as a leading player in the industry, combining expertise, agility, and a customer-focused approach.

Committed to sustainable growth and operational excellence, the Group emphasizes service quality, operational reliability, and customer satisfaction.

As part of its expansion, SIFA Miami is hiring a Customer Service Executive on a permanent contract.

• Manage customer relationships and address their requests
• Prepare quotes and communicate with overseas offices
• Coordinate with suppliers and the warehouse regarding local deliveries
• Track air and ocean shipments
• Issue customer invoices
• Liaise with U.S. suppliers and customers, from order tracking to shipment completion (FCL, air freight, or LCL consolidation), prepare import and export documentation based on the mode of transport, relay instructions to subsidiaries/agents, issue invoices, etc.

You have expertise in air and ocean freight,You have excellent interpersonal skills and strong communication skills,

Position based in Miami (USA)
Permanent contract

Start date:

Immediate