Shipping Coordinator

For over two decades, Nuage Designs has set the standard for couture linens and luxury event rentals — trusted by the world's top event planners,Fortune 500 companies, and luxury hotels to make moments extraordinary.

Founded in Miami's Wynwood district in 2004, we've grown into a team of over 140 across

Miami, New York, and Chicago— and we're just getting started. Now entering our most ambitious chapter yet, we're doubling down on people who care deeply about quality, design, and the art of the unforgettable.

We're looking for exceptional people who are energized by growth, inspired by craft, and ready to help shape a company at an inflection point. If that sounds like you, we'd love to hear from you.

The Shipping Label Coordinator is an on-site, detail-critical role within Nuage Designs' warehouse operations, responsible for generating and managing all outbound shipping labels across domestic and international carriers — including UPS, Fed Ex, and DHL. This position is the operational hub of our daily outbound shipping activity, ensuring every order is accurately labeled, properly tracked, and dispatched on time.

Working directly alongside the Linens Packing Team Lead and warehouse floaters, this role is responsible for entering precise tracking information into theIE platform so that sales teams have real-time visibility into every order. From generating the first label of the day to resolving last-minute address discrepancies and fielding carrier calls, this person keeps shipments moving with accuracy and urgency.

This is a 100% on-site position. The pace is fast, the margin for error is low, and the impact is direct — every label this role creates represents a commitment to a client expecting a flawless event.

Generate daily outbound shipping labelsfor all domestic and/or international orders using the UPS platform, ensuring accuracy of recipient address, package weight, dimensions, and service level for every linens shipment.

Process domestics and/or international shipmentsvia Fed Ex or DHL platforms as needed, subject to manager approval, ensuring compliance with international shipping requirements and documentation standards.

Select the appropriate carrier and service level for each order based on delivery urgency, destination, and client requirements, coordinating with the Warehouse Manager for non-standard or international requests.

Cancel, void, or update labels when order information changes, verifying thatall data on the printed label precisely matches the information recorded in the systembefore any label leaves this workstation.

Monitor daily label output to ensure all scheduled outbound orders have been processed and printed before cutoff times.

Enter complete and accurate tracking information for every shipment into theIE platform in real time, ensuring sales representatives have full visibility into the status and expected delivery of each client order.

Maintain organized and up-to-date shipping records, linking tracking numbers to the correct order, client, and job number within the system.

Flag and resolve any discrepancies between system records and printed label information before shipments are released, escalating unresolvable issues to the Warehouse Manager immediately.

Generate and review daily shipping reports to confirm all orders have tracking numbers assigned and no shipments have been missed or left unprocessed.

Identify and resolve address discrepanciesbefore labels are printed, cross-referencing recipient information against the order in the IE platform and escalating unverifiable addresses to the sales team or Warehouse Manager for correction.

Handle inbound shipping-related calls and inquiries —…