National Markets Manager

Title: National Markets, Senior Manager

Target Salary Range: $92,700-$103,000 (commensurate with experience and role pay scale)

Hours: Full-time, salaried with benefits

Location: Remote with limited in-person residency team weeks in Miami, FL

Travel: 10% - 15%

Level: Senior Manager

• Fully covered medical (includes mental health coverage), dental, and vision insurance premiums for employees and 90% premium coverage for immediate family members
• FSA
• Flexible working hours (overlap at least 5 hours with the 9am-5pm work day to allow for meetings)
• Paid time off (at least 21 days), in addition to a company-wide standard “low power mode” for the last 2 weeks at the end of the calendar year
• 5 days of paid sick leave
• Remote work flexibility
• Family leave
• Life insurance
• 401(k) (with up to 4% match contributions) after 1 year of employment
• Disability benefits
• Educational Expense Reimbursement
• Adoption Expense Reimbursement

The Senior Manager of National Markets plays a pivotal role in driving MDIA’s growth, market expansion, and long term sustainability by leading sourcing and delivery of our offerings to municipal partners and shaping the next phase of our municipal partnership portfolio.

In this role, you will oversee the development, packaging, and execution of MDIA’s municipal-facing products and services in expansion markets— from initial outreach and partnership cultivation to ensure quality control throughout program design, implementation, and performance measurement. You will work closely with the CEO and senior leadership team to identify new market opportunities, validate emerging service models, and support organizational decision‑making on pricing, business development strategy, and long‑term growth.

This role will work cross‑functionally with internal and external stakeholders, including public sector and philanthropic partners, to maximize the organization’s financial position and to ensure that the right elements are in place to drive revenue from each national market in ways that align with local context and funding environments.

An ideal candidate should have experience in stakeholder management, partnership strategy, philanthropy, and program development. They are deeply relationship‑oriented with the ability to translate both stated and unstated partner needs into clear action plans. They will take a systematic approach to building and scaling partnerships, establishing a strategic cadence of check‑ins, performance metrics, feedback loops, and continuous improvement mechanisms. Candidates with experience either working in early or growth‑stage companies or state, local or federal government agencies are encouraged to apply.

Backgrounds in public‑sector innovation and management consulting will add significant value.

• Lead development, cultivation and stewardship of prospective customer pipeline, and support the assessment of revenue opportunities against organizational capacity and mission alignment.
• Drive new client acquisition through strategic relationship‑building with local government leaders, civic institutions, and aligned funders.
• Ensure that MDIA maintains comprehensive growth strategies that align with the organization’s goals and objectives, focusing on both revenue generation and community impact.
• Support pricing, packaging, and service model decisions based on market feedback and strategic priorities.
• Prepare proposals, presentations, and other materials for pitch meetings and procurement processes.

• Lead the delivery of MDIA’s offerings to municipal partners across all service tiers, ensuring high‑quality execution, alignment with impact goals, and exceptional partner experience.
• Drive partnership opportunities to quantifiable milestones including but not limited to new market municipal or government partner Letters of Interest (LOI) and/or related agreements as well as new market funding and subsidy commitments as key performance indicators.

• Steward MDIA’s internal databases of partners, constituents, and other business contacts to ensure the cultivation of…