Sr. Manager of Maintenance Control Center

Sr. Manager of Maintenance Control Center - A

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TITLE:

Sr. Manager of Maintenance Control Center - Assistant DOM

REPORTS TO:

Director of Maintenance

The Sr. Manager MCC / Assistant Director of Maintenance (Assistant DOM) is responsible for the supervision, coordination, and control of all aircraft maintenance activities during active operations, ensuring the aircraft are maintained in accordance with Company policies, FAA regulations, CFRs, OEM maintenance programs, and safety standards. This role serves as a key leadership position within Technical Operations, providing operational control, maintenance oversight, regulatory compliance, and real‑time decision‑making for in‑service aircraft.

The position acts as a primary interface between Maintenance Control, Dispatch, Quality, Materials, Planning, and Executive Maintenance Leadership. The role holds the authority to remove aircraft from service for safety or maintenance program concerns and ensures continuous airworthiness and operational reliability.

• Minimum 5 years of combined Line Maintenance and/or Heavy Maintenance experience
• Minimum 2 years of Maintenance Control experience
• Minimum 3 years in a supervisory/management role in the Maintenance Operations environment
• Valid FAA Airframe and Powerplant (A&P) Certification
• Proven leadership, motivational and organizational skills
• Working knowledge of the Airbus A320 family aircraft
• Demonstrated knowledge of airline maintenance operations
• Demonstrated ability to plan, organize and administer/delegate responsibilities to subordinates as required

• Continually design/implement action plans to reduce maintenance related delays and cancellations
• Create, administer and manage the department’s work schedules including managing and approving vacations, monitoring sick time and absences
• Maintain department goals, performance objectives, and training (including recurrent training) of all Maintenance Control personnel
• Serve as single point of contact for the Manager of Maintenance and VPTO/DOM regarding daily operations
• Effectively monitor and manage the MEL/CDL/NEF process for accuracy
• Maintain all One Time On‑Call Maintenance documentation for each event, including all FMIS entries as required
• Ensure the requirements of On‑Call and One Time On‑Call Maintenance are performed per the requirements of this manual
• Ensure timely audits of all completed overnight work documents and facilitate timely corrections of all noted errors as required
• Administer and manage all departmental self‑audits
• Participate in the Reliability Board Meeting if directed
• Complete in a timely manner all other duties assigned by the Manager of Maintenance or VPTO/DOM
• Document and prepare daily progress reports and maintenance logs
• FAA Certificated Mechanic possessing Airframe and Powerplant ratings
• Plan, organize, direct, coordinate, control and influence a multi‑functional organization for Maintenance Control to ensure activities are accomplished in accordance with Company policies, FARs, Company and OEM Maintenance Programs and other governmental regulations
• Coordinate and administer timely ordering and shipment of aircraft parts and equipment to support out of service aircraft
• Have authority to remove any aircraft from operational service for safety or maintenance program concerns
• Monitor aircraft status, taking appropriate action when maintenance problems arise or when it is anticipated that daily operations will be affected
• Coordinate with the Dispatchers concerning MCC/OCC issues and maintenance problems that affect releasing of aircraft
• Ensure maintenance assigned the correct checks for the overnight aircraft and coordinate with the Dispatchers on the checks required during day operation
• Monitor, report and maintain TRAX for Company maintenance operations
• Monitor and control all Maintenance Reliability Reports provided by MCC personnel
• Evaluate Technical Operations procedures for effectiveness and recommend revisions as necessary by completing…