Senior Director of Operations
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2025-12-26
Listing for:
RightRez (A Mize Company)
Full Time
position Listed on 2025-12-26
Job specializations:
-
Management
Operations Manager, Program / Project Manager, General Management
Job Description & How to Apply Below
The Senior Director of Operations will play a critical leadership role, driving operational excellence and ensuring our customers receive consistent, high-quality service. This individual will lead Customer Success, Customer Support, and Implementations, working closely with the CEO and cross-functional leaders to scale processes, improve retention, and support product adoption.
This is a high-impact, strategic, and hands-on role for a senior operator who thrives in a fast-growing, customer-centric SaaS environment.
Key Responsibilities Operational Leadership- Lead, mentor, and develop the Customer Success, Customer Support, and Implementations teams.
- Establish
Position Requirements
10+ Years
work experience
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