General Manager

Location: Caribbean

Compensation: Competitive salary + housing allowance

We’re driving a high-impact leadership search for an experienced General Manager to oversee a large-scale, all-inclusive resort in the Caribbean. This role demands a visionary operator who can elevate service standards, strengthen culture, and drive commercial success across a complex hospitality environment. The ideal leader brings deep Caribbean experience, proven operational excellence, and the ability to inspire large, diverse teams.

• A large room resort with multiple dining outlets (with several new concepts slated for launch within the next year)
• Full hotel operations, including rooms, F&B, service delivery, guest experience, training, and quality assurance
• Culture building and team leadership in a property that has undergone leadership transitions
• Performance optimization and brand-driven service execution
• Continuous improvement of operational standards and stakeholder satisfaction
• Cross-functional alignment with corporate, franchise, and ownership groups

• Extensive Caribbean or Commonwealth hospitality leadership experience (required)
• Strong leadership experience and hands‑on approach. We are looking for a GM who is going to walk the grounds and ensure high service across all sectors, including cleanliness, service and more.
• Strong background in Rooms and Operations with a proven record running large‑scale, all‑inclusive resorts
• Demonstrated success in complex environments with high guest volume and diverse service offerings
• Experience leading large teams and reshaping culture through communication, engagement, training, development, and accountability
• Ability to stabilize operations, uplift service delivery, and build trust across the organization
• Strategic mindset paired with a willingness to be highly visible and hands‑on
• Exceptional stakeholder management and executive communication skills
• Expat‑friendly profile welcomed