Director, Chief of Staff, Business Systems

Join A Company That Empowers You To Build Your Future

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.

The Director, Chief of Staff, Business Systems will serve as the Chief of Staff to the VP of Business Systems, overseeing Strategy and Operations for the department. This role is a key strategic partner and enabler of the organization's success. This highly visible and impactful role is designed for an organized, proactive leader who can drive strategic initiatives, optimize operational execution, and foster effective communication and alignment across Business Systems and the broader Lennar Technology Group (LTG).

The Chief of Staff will play a central role in managing day-to-day operations, leading cross-functional initiatives, and helping ensure Business Systems operates at peak performance in alignment with LTG's strategy and priorities.

A career with purpose.

A career built on making dreams come true.

A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team

1. Strategic Planning and Execution

• Translate executive vision into actionable plans, ensuring timely tracking and execution of strategic initiatives.

• Represent Business Systems in LTG Chief of Staff forums, ensuring timely follow-up on action items and deliverables.

• Partner with Business Systems leadership to shape, track, and report on strategic goals and KPIs.

• Develop executive-level presentations and dashboards that communicate progress, risks, and outcomes to stakeholders.

2. Operational Excellence

• Identify operational gaps and lead continuous improvement efforts to enhance efficiency, scalability, and productivity.

• Manage cross-functional collaboration with Business Systems leadership in land, construction, customer care, and related LTG teams.

• Ensure Business Systems adheres to organizational KPIs and reporting standards.

• Lead the execution and follow-up of special projects and priority initiatives across the organization.

• Collaborate with the LTG Strategy and Planning Office to align on project intake, resource allocation, and capacity planning.

• Support budget planning and oversight across technology spend categories.

• Build and maintain operational dashboards to track KPIs related to delivery, budget, and team performance.

3. Communication and Stakeholder Engagement

• Drive consistent communication and alignment across Business Systems, including staff and extended team meetings.

• Draft internal and external communications, executive presentations, and briefing documents.

• Plan and facilitate leadership meetings with clear agendas, action tracking, and accountability follow-ups.

Leadership Support & Decision-Making

• Provide strategic insight and data-driven analysis to inform decision-making.

• Conduct research and develop recommendations on organizational opportunities and challenges.

• Serve as a thought partner to the VP and leadership team, providing feedback on team dynamics, culture, and performance, etc.

5. Program & Project Management

• Lead Program and Project Management staff to ensure project alignment with organizational goals.

• Set the tone and standard for project tracking, status reporting, and delivery discipline across Business Systems.

• Establish and champion best practices, tools, and templates for consistent project execution and communication.

• Coach and mentor PMs to build a strong project management culture grounded in accountability and transparency.

• Lead high-impact, cross-functional projects from planning through execution and measurement.

• Ensure projects are delivered on time, within scope and budget, and with measurable outcomes.

• Regularly report on project…