Group Account Director

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Group Account Director

Miami, FL USA

Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

Group Account Director

Miami

The Role

The client is one of the world's most recognised brands, a global technology company who consistently delivers innovative, design led products. The Group Account Director (GAD) is responsible for leading the ALAC region and holds overall responsibility for the relationship with the Client and key stakeholders. They will bring together a talented team of Production and Language specialists, ensuring they are engaged and motivated to produce at-scale work of the highest standard.

The team are based across multiple locations with the strategic relationship led from Miami, supported by an executional core in Buenos Aires. Miami is a stand-alone office, it's onsite with the client and requires proven leadership experience that bridges management and operational skillsets.

KPI are transparent with the role measured on client service excellence and delivering tangible efficiencies year on year. With a commitment to drive global alignment and standardisation, strategy is largely driven from the centre however, there's ample opportunity to input, contributing to key steering committees. The deployment of the global vision in a regional setting also requires an agile, strategic mindsight with experience overseeing and influencing change management.

Finally, the role will need to develop and own strong partnerships with the internal network. Working across a significant global footprint, partnering and collaborating with regional peers, ALAC regional office leadership and the wider Hogarth/WPP network.

Key Responsibilities

Leadership and Strategy

* Lead and inspire a team of 100+, across multiple locations, to deliver excellence, never compromising on quality. Note whilst the team scales in line with key calendar moments, the dedicated Miami headcount sits at a stable ≅ The wider team are managed at a local level and will be supported by global SME.

* Lead by example, building an inclusive team culture, where collaboration, fresh thinking, a can-do attitude and Hogarth values are embedded within the team DNA.

* Inspire and empower, ensuring work is effectively delegated and individuals take full ownership and responsibility for their function and leadership remit, with clear strategic goals that align with the business needs and global objectives

* Manage the team's performance reviews and development. Setout and implement a robust succession plan across the team.

* Lead regular Town Halls and Team meetings to ensure there is a clear communication flow and that every member of the team is informed and updated on Hogarth performance, initiatives and aligned on the vision and objectives.

Client Partnership

* Build strong relationship with all levels of ALAC clients to better understand their current and future needs and strategic approach.

* Responsible for day-to-day management of overall client communication and relationship health.

* Remove barriers and find solutions to meet client needs. Communicate clearly with clients on recommendations and solutions as part of planning, briefing and review sessions.

* Ensure all teams collaborate and function effectively as one-team, regularly coming together to review data, findings and align on strategy.

* Partner with Global Delivery Leads (SMEs,…