Operations Lead

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Operations Lead

Miami, FL USA

Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

The Role:

Our client is one of the world's most recognised brands, a global technology company who consistently

delivers innovation combined with beautiful design. The Operations Lead is responsible for bringing

operational excellence to the newly formed region.

The Operations Lead will support the Business Director (BD) along with Hogarth Senior Leadership to deliver

world-class marketing communications through knowledge, strategy, and exceptional planning.

They will be a master of communication and logistics with both a forensic eye for detail and an

understanding of the bigger picture. They will be an expert facilitator representing Operations in

all aspects, from reporting and insights to process mapping and planning. They will encourage

teamwork, cooperation, and productivity, supporting all functions of the business to work

seamlessly together. They will provide impeccable professional delivery in their role and build

strong relationships whilst strategizing process improvements.

The ideal candidate must be an operations professional, demonstrate an advanced understanding

of agency ways of working, project management methodologies and tools and be able to partner

with diverse and dynamic teams across project management, production, language services and

finance to deliver excellence for our client. To be effective, the successful candidate will need to leverage

their superior problem-solving skills, judgment, and excellent relationship-building capabilities.

Key measures of success:

* Continuous delivery of all projects, striving for excellence at every step.

* Ensure operational excellence is maintained at all times.

* Develop and own a strong strategic partnership with our client teams.

* Effective team leadership across multiple locations.

* Implement global initiatives and deliver against the business and client needs.

* Ability to change and influence, ensuring the project is leading the way on the global stage.

Key Responsibilities:

Process and Operations

* Lead year round planning of projects including:

o Timeline tracking

o Resource mapping

o Talent team relationship

o Onboarding of resource for large scale programmes

o Collaboration with IT Lead on tech and infrastructure requirements

o Work with wider team on training plan and development

o Oversee security and compliance

o Own and maintain operational playbook

* Responsible for reporting and presenting key insights to leadership.

* Driving reviews and analysis of…