Manager-Credit​/Collections

Manager-Credit/Collections page is loaded## Manager-Credit/Collections remote type:
Office Worker (NOT Remote) locations:
Miami, Florida time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
January 13, 2026 (6 days left to apply) job requisition :
R-93946
*
* Job Description:

**** This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
**** Overall

Purpose:

** Manage team to optimize implementation, and maintenance of credit and collections systems, procedures, and policies, ensuring timely receivables, mitigating financial risk, and maintaining strong client relationships.

*
* Key Roles and Responsibilities:

** Typical tasks may include, but are not limited to, the following:  •
** Credit Risk Assessment:
** Evaluate the creditworthiness of current and potential customers by reviewing financial statements, credit reports, and other relevant data to determine credit risk.  •
** Collections Management:
** Oversee the collections process, ensuring timely recovery of outstanding debts, setting up payment plans, negotiating settlements, and collaborating with collection agencies when necessary.  •
** Team Leadership and Training:
** Manage and mentor the credit and collections team. Provide training, set performance goals, and conduct regular evaluations to maintain operational efficiency.  •
** Financial Reporting and Compliance:
** Prepare regular reports on credit and collections activities, ensure compliance with policies and regulations, and analyze data to recommend improvements.  •
** Other Duties as Assigned:
** Perform additional tasks as needed, including stakeholder communication, leveraging technology for process improvements, managing departmental budgets, and resolving complex credit disputes to minimize financial loss.
** Call Center Bilingual Collections Team Manager (English/Spanish) This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.
**** Job Contribution:
** Oversees the daily operations of their team, ensuring that tasks are completed efficiently and effectively. This role focuses on immediate team management, task delegation, and the resolution of day-to-day issues. Typically leads occupational staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action and promotional activity for subordinates.
** Supervisor:
** Yes    
** Education/

Experience:

** Bachelor’s degree (BS/BA) desired. 3+ years of related experience.

Our
** Manager-Credit/Collections
** earns between $64,200 - $96,400 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
** Joining our team comes with amazing perks and benefits:
*** Medical/Dental/Vision coverage
* 401(k) plan
* Tuition reimbursement program
* Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
* Paid Parental Leave
* Paid Caregiver Leave
* Additional sick leave beyond what state and local law require may be available but is unprotected
* Adoption Reimbursement
* Disability Benefits (short term and long term)
* Life and Accidental Death Insurance
* Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
* Employee Assistance Programs (EAP)
* Extensive employee wellness programs
* Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
* AT&T internet (and fiber where available) and AT&T phone

If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility.  Apply today!
** Weekly

Hours:

** 40
* * Time Type:
** Regular
*
* Location:

** Miami, Florida
** Salary Range:**$64,200.00 - $96,400.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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