Warehouse Manager

Warehouse Manager

The primary function of a Warehouse Manager is daily manpower planning, labor management and cost containment for the activities for the contract logistics department and the freight forwarding department within the multi-customer facility. Shipping and receiving activities are performed at a detailed level such that tracking and tracing may be at the SKU and serial number level, not just the quantity level.

Essential duties and responsibilities include:

• Heads the following programs at facility: building maintenance, equipment maintenance, sanitation and safety

• Tracks, maintains and forwards issues related to assets to include handling equipment, storage media, building fixtures, IT equipment to include zebra printers and infrastructure, and maintenance of facility

• Stays abreast of customer scopes of work including; immediately elevate scope creep to management

• Plans layout of shop floor/storage media considering the size, characteristics and expected dwell time

• Maintains knowledge of proper methods for operating equipment to include forklifts, reach trucks, man-up, etc.

• Maintains knowledge WMS': query inventory, track transactions, run reports, operate RF scanners, etc.

• Provides accurate recording and retention of inventory and item movement; oversees inventory control activities to include cycle counts and physical inventories

• Maintains and reviews records to include bill of ladings goods receipts, packing lists (shipment manifest), tally sheets for accuracy and compliance with established procedures

• Traces history of SKUs received and stored to determine reasons for discrepancies and recommends remedial actions to resolve discrepancies for the future

• Assigns duties and examines employees' work for accuracy, neatness, and compliance to procedures

• Prepares composite reports from individual reports of subordinates

• Maintains harmony and equity among workers and resolve complaints

• Manages warehouse staff to include progressive discipline, employee payroll issues, and annual reviews

• Tracks and catalogs customer level labor and space utilized and provide to manager

• Develops and maintain efficient workflows, daily manpower plans and schedules

• Performs daily operational kickoff and manpower planning meeting with colleagues to effectively share resources to include floor space, staff and equipment

• Executes commercial billing for CLC clients according to respective SOP and related rate cards

• Ensure performance goals are set, performance is measured, and regular informal and formal feedback is provided to direct reports within assigned department

• Monitors and manages staffing levels and workload allocation across product team within assigned territory. This includes talent acquisition, furloughing, re-purposing, re-shifting, demotion, promotion, and severance

• Develops team and individuals within the team. Responsible for succession planning at agent, supervisor, and one's own level

• Verifies the accuracy and timeliness of warehouse budgeting and forecasting

• Maintains a clean, organized, and safe environment

• Perform other duties as assigned

Supervisory responsibilities include supervising up to twenty full time employees and as well as additional temporary employees when need arises.

Qualification requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and ability required.

Education and/or experience:

• Associate's degree (AA) from a two-year college;
Bachelor's degree preferred or equivalent work experience, or equivalent combination of education and work experience will be considered in lieu of educational…