Miami E-Bike Mechanic Manager

At JOCO, we empower gig workers and on-demand delivery platforms to complete last-mile deliveries by removing all the hassle of owning, storing, charging, and maintaining E-Bikes and other Light Electric Vehicles.

We’re looking to hire an E-Bike Mechanic Manager to join our Miami team.

The E-Bike Mechanic Manager will be responsible for owning entire segments of JOCO’s operations: ensuring 90% fleet availability; analyzing and leveraging data to drive continued operational efficiency; designing and implementing Standard Operating Procedures; managing a team of mechanics, and working closely with the rest of the company to provide best in class experiences for our customers.

What you will do:

• Repair and conduct preventative maintenance on two-wheel and four-wheel Light Electric Vehicles.
• Manage a team of mechanics, overseeing scheduling, compliance with SOPs, and providing regular feedback.
• Oversee sourcing, hiring, and training of mechanics.
• Design, implement, and optimize scalable processes to increase the efficiency of mechanics.
• Leverage digital tools and dashboards to accurately track productivity.
• Distribute daily reports to the Business team sharing productivity data, general observations, and feedback.
• Design and introduce processes to ensure inventory quality control.
• Oversee upkeep of our various warehouses.

What you will need:

• 5+ years of experience working in an Operations management role, with a track record of driving operational efficiency.
• Excellent communication, leadership, and management skills, with the ability to lead and manage a team in a warehouse environment.
• Strong problem solving skills, capable of analyzing data to establish and address root causes.
• An exceptional work ethic, willingness to take responsibility, a drive to succeed, and the ability to adapt as the operation scales.
• Strong mechanical and technical aptitude. Familiarity with E-Bikes is a plus.
• A competitive salary and benefits package.
• The opportunity to work for and develop within a fast paced and rapidly growing company.