Team Manager - Miami Design District

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.

The Team Manager is responsible for the overall management of staff, merchandise, and client experience. The Team Manager will also be responsible for achieving sales objectives, maintaining, and achieving high operational and merchandising standards and goals, building highly motivated teams, and developing associates to the next level.

• Manage a team of Client Advisors; develop and coach staff through goal setting and regular individual and team meetings
• Consistently build a growth environment through daily coaching’s, weekly pulse checks, monthly reviews and our internal objectives platform (RISE)
• Ensure that direct reports have a strategic and effective mindset that is focused on commercial success, reflected through consistent KPI achievement
• Involvement in team’s succession planning by training and developing support personnel to the best of their abilities
• Recruitment of candidates for all levels within the team with qualifications that meet company standards
• Supervise team and implement company policies while adhering to accurate procedure regarding disciplinary action
• Onboard new hires, train, and develop the team to provide exceptional client service, drive sales and usage of systems/processes
• Identify individual and team training needs - create and implement regular training to be followed up with a written report to Training Manager and Store Manager
• Exhibit strong interpersonal skills in taking care of staff, peers, supervisors and the NY and Paris corporate office

Position requires minimum of 6 years of experience in a retail setting with emphasis on operations, store management or office administration, preferably in a luxury setting.

Computer literate; learn and use various software packages

Candidates with client books strongly preferred

Desire to work retail, with a focus on management

Passion for luxury product with an appreciation for design

Action oriented, result driven

Proficiency in meditating and resolving issues or concerns that may arise

Strong oral and written communication skills

Customer service oriented

Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.