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Customer Service Supervisor
Job in
Miami, Miami-Dade County, Florida, 33101, USA
Listed on 2026-10-30
Listing for:
Ascendo Resources
Full Time
position Listed on 2026-10-30
Job specializations:
-
Management
Supply Chain & Logistics, Administrative Management, General Management, Operations Management
Job Description & How to Apply Below
The supervisor will oversee a team of five CSRs
. Each CSR manages their own customer accounts, and the supervisor will lead the team and support customer and warehouse operations.
- Supervise and support the five CSRs and their account responsibilities
- Coordinate 3PL activity, including containers and trucks
- Receive and coordinate orders coming from the warehouse
- Support A/R and billing processes
- Oversee inventory tracking and help ensure inventory information is accurate
- Support import and export documentation
- Previous management or team leadership experience
- Strong inventory tracking experience — this is very important
- 3PL experience
- Bonded cargo experience, including the documentation
- Knowledge of all three U.S. in-bond movement types:
- Type 61 – Immediate Transportation (IT)
- Type 62 – Transportation and Exportation (T&E)
- Type 63 – Immediate Exportation (IE)
- Import operations and export documentation experience
- A/R and billing experience
- Spanish and English are noted for the role
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