General Manager - Security

Job Description

The General Manager, Security for the Small, Medium, and Corporate (SMC) customer segment leads an organization of sales specialists and technical experts to provide top-tier solutions to SMC customers. This role emphasizes driving digital transformation and AI initiatives, offering both sales and technical thought leadership. The ideal candidate is a skilled sales leader and coach with a challenger mentality, capable of inspiring managers and teams to achieve bold goals.

This position aligns with Microsoft’s mission to empower every person and organization to achieve more, fostering a culture of respect, integrity, and accountability.

• Minimum 11 years in technology-related sales or account management, or a Bachelor’s degree in a related field with 8+ years of experience.
• At least 3 years of people management experience.
• Preferred: 7+ years of people management experience and deep knowledge of productivity and security software suites such as Microsoft Modern Work, Security & Compliance, Crowd Strike, Okta, etc.

• Lead a team of sales specialists and technical experts as General Manager, Security for SMC customers.
• Provide inspirational sales leadership to drive customer success.
• Foster a culture of customer‑centricity, accountability, collaboration, and ambitious goal‑setting within the team.
• Lead digital transformation and AI projects by selling business outcomes and expanding IT and business connections for customers.
• Collaborate with key partners to enhance sales capabilities and reach within the area.
• Empower specialist sales and technical managers to achieve cloud business growth, meet or exceed targets, and accelerate customer value through cloud services in Modern Work & Security.
• Influence technical and product leadership within the organization and drive engagement with CISOs and other CxOs.
• Offer technology thought leadership to customers, aligning solutions with their digital transformation and AI needs.
• Personally engage at the CxO level to support and coach teams on new opportunities.
• Drive market influence by leading and coaching sales and technical managers to deliver comprehensive business solutions in Modern Work Security & Compliance.
• Ensure a robust pipeline and consumption targets, with specialist sellers closing the majority of cloud revenue and technical specialists driving customer technical decisions.
• Maintain consistent coaching rhythms following Microsoft’s sales coaching framework.
• Create clarity, generate energy, and deliver success through impactful people and readiness agendas.
• Enhance organizational health and capabilities, preparing for future market needs.
• Build a high‑performing team by hiring diverse talent, prioritizing development, and leading by example.

• The base pay range for this role across the U.S. is USD $155,000 - $200,000 per year.
• Eligibility for additional benefits and compensation varies by role.