Director, CRM & Guest Engagement
Listed on 2026-10-20
-
Marketing / Advertising / PR
CRM Systems & Management, Client Relationship Management
Norwegian Cruise Line is seeking a Director of Customer Relationship Management to lead the guest communications strategy across email, push, SMS, and direct mail, driving engagement, retention, and lifetime value.
You will build and lead the CRM team, establish channel standards, and partner with cross-functional teams to deliver personalized, data-driven journeys throughout the guest lifecycle. This role requires strong leadership and deep experience in enterprise marketing automation.
Step into the Director, CRM & Guest Engagement role at Norwegian Cruise Line in Miami, FL, United States and grow with us.
This role, Director, CRM & Guest Engagement at Norwegian Cruise Line, could be your next opportunity.
Are you ready to take on the Director, CRM & Guest Engagement role at Norwegian Cruise Line?
We would love to welcome a new Director, CRM & Guest Engagement to our group in Miami, FL, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).