Regional Manager, Client Operations, Southeast

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Clear Channel Outdoor

Job Summary:

The Regional Manager, Client Operations, leads a geographically distributed team providing consistent, timely sales and campaign support across assigned markets. As a partner to regional and Sales leadership, this role oversees workflows, resource allocation, service standards, and campaign execution from proposal development through fulfillment and post-campaign support.

The role develops team capabilities, strengthens cross-functional coordination, and drives standardized processes to improve operational performance, increase seller capacity, and enhance the client experience.

Job Responsibilities Execute high-quality, data-driven sales proposals in partnership with National Account Executives, Campaign Strategists, and Market Experts, ensuring alignment with client objectives, expectations, and business priorities.

Apply judgment to align proposals with Clear Channel Outdoor pricing strategy and inventory guidelines while delivering solutions that meet client needs.

Own the end-to-end campaign workflow, including routing, inventory reservations, revisions, approvals, and contract readiness, ensuring a seamless experience for both internal stakeholders and clients.

Partner with local markets to secure inventory and validate feasibility of proposed plans, resolving constraints and optimizing campaign outcomes to meet client expectations.

Manage post-sale execution, including contract oversight, fulfillment coordination, and adherence to service-level expectations, ensuring campaigns are delivered accurately and on time for clients.

Proactively communicate with Account Executives and internal stakeholders to manage revisions, optimizations, inventory approvals, and campaign updates, supporting clear, timely communication with clients.

Monitor campaign delivery and performance by reviewing post-campaign reports, confirming proof of performance, and ensuring compliance with posting and take-down requirements, maintaining client confidence in campaign execution.

Act as a client-facing partner to Account Executives, supporting client engagement and ensuring a high level of service by proactively addressing needs, resolving issues, and driving consistent, high-quality client experience throughout the campaign lifecycle.

Perform other duties as assigned.

Job Qualifications Education and Certifications Bachelor’s degree in business, advertising, media, marketing, or equivalent combination of education, training, experience, or military experience.

Work Experience Two (2) + years in media planning, advertising operations, sales support, campaign management, or similar environment.

Experience working in deadline-driven, cross-functional settings.

Skills Strong organizational skills with the ability to manage multiple projects, deadlines, and workflows in a fast-paced environment while maintaining a high level of accuracy.

Analytical mindset with the ability to interpret client briefs, pricing guidelines, and inventory data to support development of effective campaign proposals.

Solid understanding of basic financial concepts including rates, percentages, ratios, and pricing calculations.

Strong written and verbal communication skills, with the ability to clearly document proposal details, revisions, and cross-functional requirements.

Detail-oriented with the ability to identify inconsistencies, errors, or gaps in proposal materials and proactively resolve them.

Collaborative team player who works effectively across Sales, Market teams, Strategy, and Campaign Coordination to support successful campaign execution.

Ability to prioritize competing requests and adapt quickly to shifting business…