Manager, Research Support

The department of Medicine has an exciting opportunity for a full-time Manager, Research Support to work on the UHealth campus. The Manager, Research Support provides program support to facilitate research. Furthermore, the incumbent oversees research operations to ensure efficiency and compliance with applicable regulations.

• Contributes to basic and applied research activities by collecting and analyzing data and maintaining databases.
• Understands and interprets research protocols and procedures and ensures all research is undertaken according to best practices.
• Provides guidance, mentorship, and oversight to junior research staff and students.
• Conducts meetings with research and other staff, outside agencies, and other applicable organizations and ensures functions are coordinated in a timely and accurate manner.
• Provides technical and program support and resolves operational problems.
• Assists in the preparation and publication of manuscripts and other program-related documents and reports.
• Stays abreast of developments in the field which may impact department functions.
• Advances expertise through continued education, training, and research.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

• Operational Management:
  Optimizes day-to-day operations and processes for efficiency and effectiveness.
• Organizational Development:
  Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
• Financial Oversight:
  Knowledge of financial operations and management.
• Team Leadership:
  Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
• Technical Proficiency:
  Skilled in using office software, technology, and relevant computer applications.
• Communication:
  Strong verbal and written communication skills to convey ideas clearly and persuasively.

• Collaborate with Principal Investigators, Project Directors, and study leadership to oversee the administrative and operational activities of single-site and multi-site research studies, ensuring achievement of project goals, milestones, deliverables, and project requirements.
• Monitor study startup, enrollment, retention, reporting, closeout activities, timelines, performance metrics, and operational benchmarks to support successful study execution.
• Identify operational barriers, resource constraints, and project risks, and implement solutions to ensure timely completion of study objectives.
• Develop, implement, and optimize workflows, processes, and operational systems to improve efficiency, compliance, data quality, and research effectiveness.
• Supervise, mentor, and provide operational leadership to research coordinators, associates, analysts, assistants, trainees and other research support personnel, including onboarding, training, workload management, and professional development.
• Coordinate staffing resources and workload allocation to support study priorities and operational needs across multiple research projects.
• Serve as a liaison among investigators, research staff, regulatory personnel, institutional departments, research-support programs, sponsors, and external partners to facilitate research activities and study operations.
• Coordinate administrative processes, approvals, resource requests, and stakeholder communications necessary for study implementation and ongoing project management.
• Prepare and disseminate meeting agendas, minutes, action items, presentations, reports, dashboards, and other communications that summarize study progress, operational performance, and strategic initiatives.
• Monitor compliance with study protocols, SOPs, institutional policies, sponsor requirements, and regulatory expectations, and oversee documentation, reporting, audit readiness, inspections, and quality improvement activities.
• Assist with project budget tracking, invoicing, procurement activities, and resource utilization to support effective fiscal stewardship in collaboration with department/division personnel.
• Support strategic planning, operational forecasting, infrastructure development, and special initiatives that strengthen research operations, enhance participant experience, and promote long-term program…