Host, Restaurant​/Food Service, Server​/Wait Staff

3 days ago Be among the first 25 applicants

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations, including owned/licensed or managed Rock Shops®, Live Performance Venues, and Cafes. HRI launched a joint venture named Hard Rock Digital in 2020, an online sports book and internet gaming platform. Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia with more than 86,000 pieces displayed worldwide.

The brand has received multiple industry accolades, including being named the number one brand in Outstanding Guest Satisfaction by J.D. Power in 2022 and recognized by Forbes for diversity and as a top employer in hospitality, gaming, and entertainment. For more information, visit  or

• Opening doors, where applicable
• Welcoming and thanking guests
• Answering questions accurately and politely
• Maintaining a clean and organized waiting area
• Answering the phone
• Directing guests to areas & restrooms
• Providing security for co‑workers, guests and celebrities
• Assisting servers, bussers and managers
• Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
• Assuring the complete satisfaction of each and every guest
• Creating memorable experiences
• Entertaining guests to create “Raving fans”

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

• High School diploma or GED

• Remain calm in a hectic, fast‑paced environment
• Demonstrate a high level of organization, attention to detail and a sense of urgency
• Display a positive and outwardly friendly attitude toward guests and co‑workers

• Ability to move throughout the corporate office and cafés during visits (standing, walking, kneeling, bending) for extended periods of time
• Ability to sit for extended periods of time
• Ability to make repetitive movements of the arms, hands, and wrists
• Ability to express or exchange ideas verbally and perceive sound by ear
• Manual dexterity, hand‑eye coordination, and ability to work with hand above shoulders
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds
• Ability to turn or twist body parts in a circular motion
• Ability to tolerate exposure to heat, cold, chemicals, and a loud/noisy environment
• Ability to travel via auto or airplane for long periods of time

• Maintain a well‑groomed appearance (“having a plan”)
• Follow all uniform guidelines
• Practice all general safety & sanitation standards
• Recycle products where possible
• Maintain HRC’s 5 core values and mission statement
• This café may cross‑train the restaurant Hosts and the Retail Sales Associates (see Retail job description)

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee, unless such accommodation would cause an undue hardship.

The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or require different tasks when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).