Restaurant Server

Hourly

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition.

Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel

Inspired by the human condition in its many forms, E11EV
EN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.

Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual’s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture.

So reimagine yourself here and get to the essence of what living your way, is truly all about.

The Server serves food and beverage items to guests of E11EV
EN Club Hotel & Residences in a friendly, enthusiastic, professional, and timely manner, ensuring a positive experience for all guests.

• Greet guests upon arrival and assist with seating as needed.
• Present menus and wine lists to guests and describe all daily specials.
• Take food and beverage orders accurately and courteously, and respond to guests’ questions regarding food and beverage items.
• Open, present, and pour wines and champagnes in a professional manner as needed.
• Accurately enter food and beverage orders into the POS system and submit them to the kitchen and bar in a timely manner; coordinate with kitchen staff to clarify any special requests.
• Maintain complete knowledge of and strictly abide by state liquor regulations, and verify the legal drinking age of guests as needed.
• Review food orders for accuracy and presentation prior to delivering them to guests, and coordinate with kitchen staff to rectify any deficiencies.
• Refill guests’ beverages as requested and monitor guests during meals to provide for all needs.
• Suggest desserts to guests at the completion of the meal, and accurately take and deliver dessert orders.
• Deliver an accurately itemized bill to guests upon meal completion.
• Handle purchasing transactions, including operating the POS system, receiving payment, making change, issuing receipts, and accounting for daily sales.
• Clear and reset tables as needed.
• Possess and maintain thorough knowledge of all beverage selections, including the characteristics and description of every wine and champagne on the wine list and by the glass, as well as all menu items, preparation methods and times, ingredients, sauces, portion sizes, presentation, and prices.
• Maintain cleanliness and sanitation at all times, and perform closing clean-up duties.
• Resolve guest problems and complaints using own best judgment, or refer them to the F&B Supervisor and/or management as needed.
• Assist other staff members as needed to ensure optimum service to all guests.
• Complete all necessary paperwork and maintain files and records.
• Perform other related duties as assigned by management.

• High school or equivalent education required.
• One to two (1-2) years of experience as a food server in a full-service restaurant required; customer service experience preferred.
• Must be the minimum age to serve alcohol.

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
  401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave…