Guest Experience Host - Front of House; Late Nights

Job Functions:

• Live and embraces American Social Vision and Core Values

• Reports to work on time and prepared for the shift

• Follows all Image and Appearance standards

• Has a positive attitude and provides the best service possible

• Greets guests as they enter the restaurant

• Seats guests, maintains the waiting list, and notifies waiting guests when seating is available

• Utilizes seating system (i.e. Open Table) to ensure proper guest flow

• Monitors reservations and properly communicates updates with managers and guests

• Communicates with servers and managers regarding availability of tables, station assignments, seating of large parties, or special requests

• Communicates with Table Assistants and Bussers and informs them of tables that need resetting

• Ensures host area(s) is stocked with adequate supplies (menus, silverware, business cards, etc).

• Inspects restrooms and lobby floors for cleanliness and cleans as necessary to maintain sanitation standards

• Performs additional duties including participating in pre-shift meetings, rolling silverware, updating seating plans, maintaining floors, cleaning windows, and emptying trash

• Has food and beverage knowledge and is able to answer questions regarding the menu

• Answers telephone and provides directions, hours of operation, take-out orders, etc.

• Assists other employees with stocking stations, bussing, sweeping, refilling water glasses, running food, wiping, cleaning, resetting tables, and taking/assembling take-out orders.

• Supports restaurant maintenance by stocking supplies and keeping it clean and organized

• Practices teamwork during all shifts and supports both FOH and BOH priorities

• Works cohesively with all Team Members

• Flexible to assist in other departments as requested

• Works well under pressure

• Follows the direction of the Managers on duty

• Supports and follows all Marketing initiatives

Qualifications:

• Minimum of 18 years of age

• Ability to work Late Night shifts, potentially to between 12 AM – 3AM

• Works assigned scheduled shifts

• Alcohol Awareness Certification (i.e Serv Save, TIPs, etc) a plus

• Food handling certificate a plus

• Fluent in English; able to speak, read, write

• Ability to perform job functions with attention to detail, speed and accuracy

• Ability to transport items up to 30 pounds

• Remain in stationary position for up to 4 hours throughout work shift

• Satisfactorily communicate with guests, management and co-workers to their understanding

• Must be available to work weekends and holidays