Sr. Operations Manager - Corporate Dining; Miami, FL

Restaurant Associates

Other Forms of Compensation:
Benefits

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards
- Best Places to Work, This is R/A !

We have an exciting opportunity available with Restaurant Associates, where you will serve as the Senior Operations Manager for our prestigious client in Miami, FL. In this role, you will oversee the day-to-day operations of the corporate dining account, ensuring outstanding service and culinary experiences for employees. In addition to managing and leading a team of associates, you will also play a pivotal role in onboarding, training, and handling HR matters.

• Maintain excellent relationships with Citadel, their employees, and various departments to ensure outstanding customer satisfaction.
• Collaborate with the Chef and management team to build innovative menus that align with Citadel's preferences and standards, delivering top-quality food and dining experiences.
• Take ownership of the account's P&L and budgeting, ensuring financial success and meeting client expectations.
• Work closely with the marketing and culinary team to roll out new culinary programs that improve the dining experience for Citadel employees.
• Continuously seek opportunities for operational improvements, implementing best practices and driving excellence in service delivery.

• A Bachelor's degree in Hospitality or Culinary is helpful, showcasing your commitment to excellence in the industry.
• Three to five years of experience in food service operations, preferably with high-volume production and catering expertise.
• Proven track record of successfully managing budgets and financial performance.
• Desire to learn and grow with a reputable food service company, seizing opportunities for professional development.
• Restaurant Associates values innovation, integrity, and delivering outstanding dining experiences. As the Sr. Operations Manager for Citadel, you will have the chance to create a significant impact by ensuring the highest standards of service, culinary excellence, and employee happiness.

• Strong hospitality background that translates seamlessly into a premier corporate dining environment.
• Leadership experience in luxury hotels, upscale restaurants, or comparable high-end corporate dining operations.
• Accustomed to delivering a high-touch, hospitality-driven guest experience while thriving in a fast-paced, hands-on leadership role.
• Success in this position requires someone who can easily adapt their hospitality expertise to a sophisticated corporate setting, with a strong focus on operational excellence, client engagement, and exceptional service standards.

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company…