Freelance Luxury Brand Evaluator - Bal Harbour, FL

Overview

Freelance Luxury Brand Evaluator — Bal Harbour, FL. Join CXG, the global leader in customer experience, to assess luxury brand experiences and provide feedback that helps brands refine their services in fashion, beauty, jewelry, and automobiles.

As a luxury brand evaluator, you discreetly assess customer experiences across stores, online interactions, or product returns. Your observations shape the future of luxury brands.

• Choose assignments that align with your preferences and profile
• Visit luxury stores or evaluate online and engage with sales associates
• Observe ambiance, service quality, and overall customer experience
• Provide honest feedback through our platform via questionnaires

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with potential reimbursement on purchases
• User-friendly platform for managing missions and feedback

• Fashion & Couture:
  Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
• Jewelry & Watches:
  Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
• Beauty & Skincare:
  Guerlain, Sephora, L Oréal, Givenchy
• Automotive:
  Bentley, Jaguar, Genesis, Maserati, Vespa

• Non-Purchase Evaluations:
  Fee based on mission complexity
• Purchase-Based Evaluations:
  Reimbursement for approved items as stated in the mission brief

• Must be 18 years or older
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience required; honest feedback from genuine customers is valued

Location:

Bal Harbour, FL. This is a freelance/contract role and does not imply a traditional full-time employment relationship.