Sales Specialist, Miami

Sales Specialist, Miami

Hermès

The Hermès Miami Boutique opened in 2002 and focuses on extraordinary service for clients in a luxury environment. The role reports to the Managing Director and supports the sales team to deliver a high‑quality client experience.

• Sales Objectives: Meet monthly and annual individual sales goals while working as part of a boutique team.
• Floor Management: Organize and prioritize the selling floor, maintain stock, ensure VM guidelines and EAS tagging are followed.
• POS & Cash Handling: Process transactions accurately, manage receipts, CRM files, and support after‑sales service.
• Asset Protection: Follow all asset protection procedures, including sign‑ins, bag checks, key control, and participate in inventories and cycle counts.
• Customer Service: Provide high‑level service to clients, greeting, assistance, wrapping, and answering questions.

• 2+ years of sales experience, preferably in a luxury retail environment.
• Strong relationship development and impeccable communication skills.
• Calm, multi‑tasking ability with self‑starter mindset.
• Strong organization and ability to work independently with a team.
• Open availability to accommodate business needs.
• Physical ability to lift 0‑25 lbs. without assistance.

Hourly rate: $23.72–$26.22 per hour.

Benefits include commission/bonus incentives, medical/dental/vision, life insurance and disability, paid time off (15 vacation days, 11 holidays, 3 floating holidays, 2 wellbeing days, sick & safe), paid parental leave, 401(k) and Roth plan with matching and profit sharing, voluntary benefits, product discount, EAP, and access to wellness resources.

Hermès, founded in 1837, is a family‑owned luxury house committed to artisan craftsmanship and sustainability.

Hermès is an equal‑opportunity employer and provides reasonable accommodations to qualified individuals with disabilities. All applicants are evaluated on merit without discrimination.