Retail Supervisor-Centro

Retail Supervisor – Centro City

Join Bath & Body Works as a Retail Supervisor in Centro City. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.

• On-demand access to your earned wages through Daily Pay!
• Tuition‑free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities; scholarships through the BBW Scholarship Fund.
• 40% merchandise discount and free products.
• Competitive, performance‑based compensation and bonus incentive programs for sales leadership positions.
• No‑cost mental health and wellbeing support for all associates; robust health, dental, vision and life insurance options for full‑time associates.
• Paid time off and family benefits including paid maternity and parental leave.

• Attract, hire, develop, inspire, and retain top talent.
• Act as manager on duty when scheduled, addressing customer experience, vendor relationships, or maintenance issues.
• Partner with the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
• Perform opening and closing routines including bank deposits, receipt of shipment, and dissemination of company directives.
• Set daily/shift goals for associates upon arrival.
• Provide individual and team performance feedback and recommendations to managers.
• Lead exceptional in‑store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Train, coach, reward, and motivate associates to improve selling and the customer experience.
• Reinforce selling expectations, performance, results, and accountability with all associates.
• Perform required physical tasks: standing, walking, reaching, lifting up to 50 lb, climbing ladders, kneeling, bending.
• Consistently provide a safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain the company’s values, policies, and procedures.

• Proven experience delivering sales, customer experience, and operational results in a fast‑paced environment.
• Prior supervisory experience, preferably in retail.
• Thrives in a customer‑first retail environment and fosters a customer‑focused selling culture.
• Effective communication skills, openness to feedback, and adaptability.
• Ability to provide in‑the‑moment coaching to associates.
• Ability to de‑escalate store and customer situations effectively.
• Must be available to work peak days and times, including evenings, weekends, and holidays.

• High school diploma, GED certificate, or relevant work experience.

• Lead with curiosity & humility.
• Build high‑performing teams for today & tomorrow.
• Influence & inspire with vision & purpose.
• Observe, engage & connect.
• Strive to achieve operational excellence.
• Deliver business results.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. We are an equal‑opportunity employer and comply with all nondiscriminatory employment laws.

Application window will close when all vacancies are filled.