Account Executive

Account Executive – Miami, FL

Headkount minimizes the risk and time needed for beauty brands to get into brick-and-mortar with our all-in-one solution that provides experienced Beauty Education Teams who go in-store to increase brand awareness and drive top line sales.

Department: Field Sales
Location: Miami, FL
Compensation: $80,000 - $85,000 / year

The Account Executive, Miami FL, is responsible for leading and managing daily operations of the field to achieve business goals. Duties include overseeing the Beauty Educator and Retail Account Coordinator teams, setting performance objectives, evaluating and optimizing performance, preparing and delivering performance evaluations and documentation, actively recruiting and interviewing, and ensuring regulatory and company values are upheld.

This role requires a passion for people, creative thinking, and dynamic leadership. The Account Executive must recruit, lead, and manage teams, ensure operations run smoothly, achieve revenue targets, and demonstrate excellent problem solving and decision making in a high- pressure environment.

• Educate, develop, support, mentor, and retain a dynamic sales team of Beauty Educators and Retail Account Coordinators.
• Manage the development of Beauty Educators and Retail Account Coordinators.
• Hold weekly touch‑bases with direct reports.
• Complete documentation for employees such as reviews, corrective actions, and performance improvement plans.
• Identify training needs and conduct in‑store trainings with BEs/RACs based on employee development needs, observing and providing collaborative & hands‑on feedback to teams on service and selling skills.
• Approve & manage attendance & time‑off requests in assigned markets.
• Partner with Regional Manager for escalated client and employee issues in a timely manner.
• Partner with Human Resources in active recruiting and facilitating interviews.
• Ensure excellence in Headkount retailer relationships.
• Provide in‑field retailer support based on business needs.
• Ensure retailer policy and procedures are upheld to quality standards.
• Drive sales, events, and execute strategies and initiatives within each retailer to ensure the achievement of sales plans.

• Must be located in the Miami, FL market.
• Minimum of 2 years managing Beauty Field Sales employees.
• Excellent communication skills, both verbal and written.
• Solid time management and prioritization skills.
• Excellent coaching, mentoring, and teaching skills.
• Excellent leadership and decision‑making skills.
• Ability to multitask and work efficiently under pressure.
• Strong analytical and problem‑solving skills.
• Professional conduct in store.
• Technology skills.
• Passion for people and providing ultimate customer service.
• Passion for elevating product knowledge.
• Passion for product and the retail community.

• Competitive salary.
• Join a diverse community of beauty professionals.
• Company‑sponsored medical benefits & ancillary benefits.
• Ongoing professional coaching & education.
• Paid Time Off.