Customer Service Associate

Customer Service Associate – Walgreens

Join us as a Customer Service Associate and help deliver a distinctive and delightful customer experience.

Base pay range: $15.00/hr – $17.50/hr
. Final compensation depends on experience, skills and geography.

• Model and deliver a distinctive and delightful customer experience.
• Register sales on the assigned cash register and provide courteous, fair, friendly and efficient checkout service.
• Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive experience.
• Share customer service best practices with all team members, including greeting, eye contact, courtesy, proactive help, identifying needs, serving until satisfied, etc.
• Provide courteous, friendly, fast, and efficient service to all customers.
• Recommend items for sale, trade‑ups, and companion items.
• Process cash, voids, returns, rain checks, refunds, and exchanges.
• Maintain clean, merchandised counters and shelves, take inventory, and keep accurate records.
• Price merchandise as required or directed by the store manager or shift leader.
• Implement asset‑protection procedures to minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products (e.g., alcohol and tobacco).
• Construct and maintain displays, including promotional, seasonal, and sale merchandise; complete resets and revisions as directed.
• Assist with food separation, product placement, and stock rotation (FIFO).
• Use store systems and equipment efficiently.
• Provide customer service in the photo area, including digital passport photo, poster print, and creative machine.
• Assume web‑pick‑up responsibilities (monitor orders, pick items, deliver to customers).
• Assist with exterior and interior maintenance to keep the store clean and orderly.
• Comply with all company policies and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

• Attend training and complete required PPLs assigned by the manager or corporate.

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.

• At least six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Fluency in English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability and veteran status.

The role remains open until filled. For benefits information, visit