Retail Receiving Supervisor

Oversees the acceptance of distribution of all parcels related to retail for hotel guests, internal guests, and hotel functions. Assures that all pertinent information regarding shipping, receiving and distribution of retail items are maintain updated and organized. In addition, will oversee the inventory process.

• Reconciliation of purchase orders and invoice records in accordance with Trump standards.
• Interview, select, train and supervise staff, including cost control and discipline, to ensure the smooth operation of the retail storeroom.
• Managing records and other administrative functions of the department.
• Ensures the verification and inspection of incoming/outgoing products.
• Responsible for all month end information submitted to Finance related to Retail
• Collaborates with other departments to ensure efficient operations.
• Communicates with vendors discrepancies on invoices/deliveries.
• Communicates with the retail team to ensure timely delivery of merchandise to the retail outlets on the property.
• Inspecting incoming merchandise to ensure it meets our quality standards and reports any issues to Retail Supervisors and Director of Retail.
• Ensures that the receiving areas are kept clean and organized.

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.

Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur.

If this is the case the leader is to be notified and the level of support that is being requested will be obtained.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Providing assistance to retail storeroom clerk during high business demands.
• Perform other duties and responsibilities as assigned or required.

• Providing assistance to Retail, Golf, and Membership during high business demands.

• Basic mathematical and computer skills to order items and track deliveries.

Strong written & verbal communication skills. Ability to read, write and speak the English language fluently in order to complete forms, inventories, read billings, invoices and communicate with co-workers and purveyors.

• Ability to apply basic supervisory skills to plan, organize and direct associates as necessary.
• Knowledge of Microsoft Word and Excel.
• Ability to use electronic ordering systems.

• Strong organizational & time management skills.
• Ability to work in a fast paced environment.

Walking Constant

Crouching/Bending/Stooping Constant

Standing Constant

Reaching Frequent

Grasping…