Solutions Consultant - LATAM

Maintain

X is the world‑leading mobile‑first workflow management platform for industrial and frontline workers. We are a modern IoT‑enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. Maintain

X powers operational excellence for 7,500+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.

We have raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Toast and Pager Duty.

The Solutions Consultant – LATAM will provide high‑quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients, mentoring sales staff on product knowledge, and be the go‑to resource for all technical requests during the pre‑sales phase.

This position will focus on our expansion efforts in the Latin American (LATAM) region. The preferred location for this position is in Mexico or in southern Florida (ideally Miami Metropolitan Area).

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present Maintain
  
  X to prospective clients, using examples appropriate to their business and communication needs.
• Handle sales with channel partners and channel resellers, supporting indirect sales motions and ensuring alignment across partner‑led opportunities.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go‑to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible sales with Maintain
  
  X.
• Collaborate with a Sales Architect to develop customer‑specific integrations, between Maintain
  
  X and 3rd‑party software, as needed.
• As a member of a cross‑departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up‑to‑date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day‑to‑day customer interactions, and provide feedback to the product marketing team.

• 3 + years of related experience, such as technical sales, implementation, solutions building, or sales/solutions engineering.
• Background working in (or selling into) manufacturing, industrial operations, or warehouse environments, preferably with direct exposure to operational workflows.
• Comfortable multitasking and keeping the energy high.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail‑oriented and organized.
• Effective problem‑solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
• BA degree or higher.

• Prior consulting and/or sales experience.
• Experience with modern sales tech stacks:
  Salesforce,…