Sr. Sales Manager- Service​/Repair​/Modernization; Miami

Overview

Senior Sales Manager – Service/Repair/Modernization

Location:

Miami, FL. Responsible for driving the revenue, profit margin, and overall sales growth by leading the branch’s sales force across all three lines of business and leading by creating a culture based on being the easiest to do business with. Ensures sales representatives exceed sales goals and objectives.

• Safety First - Supports a culture of safety throughout the organization and stresses the importance of safety to all employees. Active participant in the branch safety committee.
• Builds strong customer relationships with branch key customers. Maintains a strong working knowledge of the overall market area movement including market penetration, volume for different lines of business, competitors’ positions and strategies.
• Manages and develops branch’s sales representatives in all LOBs to include setting sales goals, reviewing sales performance and on‑going training and development.
• Leads business growth and fosters relationships with key customers, consultants and architects. Creates synergies within all lines of business, including leadership of the NIM process with the goal of producing 100% on‑time conversion. Collaborates with the Operations Teams for strategic leads and labor estimating.
• Supports a culture of customer satisfaction that promotes customer retention. Works with other departments to ensure proactive customer assistance.
• Develops a consistent and superior brand identity used by all sales employees when making sales presentations and proposals and preparing bids. Identifies areas of sales‑skill opportunities and initiates applicable training/coaching as required.
• Ensures all bids are approved based on established approval levels. Includes ensuring that bids requiring higher level approvals are submitted on million‑dollar approval forms in a timely manner; and bids requiring additional approval have forms submitted along with the appropriate approval package.
• Ensures branch sales efforts are run consistently and cohesively. Includes monitoring sales activity using CRM and approving sales incentives.
• Reviews and sets sales goals in line with budgetary and corporate guidelines. Includes approving individual sales goals in line with the budgetary plan along with quarterly reviews of performance to targets.
• Reviews, participates and creates bidding strategies to ensure profitability. Conducts/participates in ITS/factory tours as deemed necessary to demonstrate technical competence and secure customer interest.
• Maintains a strong working knowledge of the overall market area, including sales backlog, market penetration, volume of outstanding bids, available new business, special projects, and staffing requirements and availability.
• Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes maintaining a strong understanding of TK Elevator and its regional and company mission and objectives, ethical standards and code of conduct.
• Supports a culture of customer satisfaction that promotes customer retention. Works with other departments to ensure proactive customer assistance.

• Bachelor’s degree required.
• Prior personnel management experience preferred.
• 7+ years of directly related sales experience in the elevator or related industries is required.
• Ability to review and guide direct reports through contract proposals and business correspondence.
• Ability to define problems, collect data, establish facts and draw valid conclusions to improve profitability.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company‑paid short‑and‑long‑term disability insurance
• Company‑paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
  
  Company‑paid Employee Assistance Program (EAP)
• Tuition…