Bespoke Designer​/Fine Jewelry Sales

Gemologist | Jewelry Designer | Sales Leader

Frank Darling is an online fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We’ve been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.

We have an immediate, on-site opening for a diamond jewelry sales specialist in our soon-to-launch Miami studio
. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment.

Key

Duties and Responsibilities:

• Guide clients through the process of stone selection and finalizing a ring or jewelry purchase during in-person and virtual appointments, on website chat, and over the phone
• Confidently provide real-time diamond feedback and recommendations while chatting over the phone or on the website
• Advise clients on 4
  
  Cs of diamonds
• Educate clients on the differences between lab-grown diamonds, natural diamonds, and moissanite
• Guide clients on all aspects of ring design, encouraging them toward design details with structural integrity
• Empower clients to feel confident in their once-in-a-lifetime purchase
• Meet sales goals and close sales efficiently
• Work with the in-house gemology team to source, select, and present diamonds
• Coordinate with CAD team and production team to ensure smooth design and production process for client jewelry
• Respond quickly to inbound phone calls, chats, and emails
• Maintain and nurture client relationships as the main point of contact for all sales

Requirements and

Experience:

• Strong knowledge of fine jewelry styles and trends
• A keen eye for detail and a high level of empathy and professionalism
• Ability to work proactively and think creatively to solve problems as they arise
• Solid organizational skills
• Ability to multitask and juggle many client requests at once
• 2+ years sales experience in jewelry or bridal
• Extremely detail oriented
• GIA Degree a plus but not required
• Full time on site role located in Miami
• Office hours are 10AM to 6PM
• Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success.
• Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!
• 401k. Optional 401k program.
• Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge
• Performance Based Bonuses. Monthly bonus for achieving sales targets
• Disability and Life insurance. 100% employer-paid.
• Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.

Job Type: Full-time

Salary: $60,000 annual base salary, plus monthly performance-based bonus