Sales Associate - Palmetto Bay

Hand & Stone Palmetto Bay located at 14983 S Dixie Hwy, Palmetto Bay, FL 33176 is seeking sales professionals to join our team.

Our ideal candidate is a responsible, driven individual with excellent communication skills, a positive attitude and a winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal.

By forging genuine connections with our clients, co‑workers and communities, Sales Associates ensure that each service is memorable and exceptional.

FGG Spa, LLC is a growth‑focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well‑being are top priorities! Your journey with us goes beyond onboarding — enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader.

We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress‑free membership model.

Enjoy a base hourly rate tailored to reflect your experience and skill, plus benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2–$4 per hour in commission on top of their base rate.

• Meet membership sales goals
• Successfully achieve all performance‑based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to:
  Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
• Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
• Provide an excellent customer experience to all clients through answering phone calls, setting appointments, greeting clients and managing membership sales
• Passionately promote sales, promotions, and events
• Uphold spa cleanliness standards
• Perform various other duties as assigned

The SA role has a varied schedule including weekend, daytime, evening and holiday hourly schedules, and flexible availability is preferred.

Responsible, driven individuals with excellent communication skills, a positive attitude, and a history of exceptional customer service in prior roles.

• Employer Contributions to Medical Insurance
• 401(k)
• 401(k) matching
• Free uniforms
• Health insurance
• Vision insurance
• Supplemental Insurance
• Life Insurance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Training & development
• Paid time off
• Opportunity for advancement

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day‑to‑day activities, and terms or conditions of employment.

Hand & Stone Franchise Corp. does not accept, review or store my application.