Director of Sales

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Arlo Hotels, an independent lifestyle hotel, is now actively seeking a dynamic Director of Sales. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo, we strive to create a sense of awe that leaves those we touch wanting more.

• Establish annual sales goals and prepare budgets. Meet or exceed annual sales revenue goals, including sales activity production guidelines.
• Develop expert knowledge of the hotel's product positioning, seasonality, pricing strategies, and master competitive advantages versus primary/aspirational competitive sets.
• Provide day‑to‑day leadership to sales team members, achieving assigned objectives and overall booking goals and hotel revenues.
• Provide customer intelligence evaluating market and economic trends to adjust sales strategy and exceed customer expectations.
• Manage the development of strategic action plans for demand generators in the market.
• Continuously evaluate the hotel’s involvement in sales distribution channels and build strong relationships to position and market the hotel proactively.
• Proactively report on the progress and results of strategic activities, including key metrics, conversion and ROI data to stakeholders.
• Manage the budget to support property‑specific campaigns, promotions, and collateral to drive revenue.
• Develop strategic alliances/partnerships to support marketing initiatives.
• Produce effective structures, processes, and performance management systems.
• Set goals and expectations for direct reports, align performance and incentives, manage performance issues, and hold team accountable.
• Lead productivity and performance of the sales team with timely execution of assignments.
• Comply with company sales reporting standards using Opera Cloud Sales & Catering and other systems; prepare pre‑trip and post‑trip reports for travel and trade shows.
• Guide and participate in monthly sales, revenue and strategy meetings.
• Develop, implement and execute quarterly action plans to impact key accounts and develop new business opportunities within assigned segments.
• Suggest strategies and tactics for respective markets in the annual business plan.
• Maintain positive relations and high visibility in industry organizations such as GMCVB, Miami/Miami Beach Chamber of Commerce, and local hotel/motel associations.
• Partner with People Services to attract, develop and retain diverse, high‑performing talent.

• 5‑10 years of sales leadership experience, including strategic sales and/or brand development.
• Expert knowledge and customer contacts in corporate and/or luxury leisure markets.
• Experience developing and executing sales objectives, strategies, finance/budget planning and management.
• Bachelor’s degree in Business Administration, Hotel & Restaurant Management, or related field.
• Proven ability to recruit, motivate, train and retain management and sales teams.
• Intellectual and analytical curiosity.
• Advanced computer skills and proficiency in Microsoft Office, Google Apps, Opera Cloud, Delphi, Triple Seat.
• Experience managing luxury brands.
• Strong financial planning and organizational skills.
• Ability to manage multiple projects and work effectively under time and resource constraints.
• Knowledge of the travel industry, current market trends and economic factors.
• Skill in developing and delivering sales presentations.
• Ability to resolve conflicts and communicate effectively with internal and external customers and staff.

Director

Full‑time

Sales and Business Development

Industry: Hospitality

Location:

Miami, FL

Estimated salary range: $125,000 – $150,000