Sales Manager - MACC

The Miami Airport Convention Center (MACC) and Double Tree by Hilton Miami Airport Hotelare seekinganexperienced

Sales

Manager to join our team. This position is 100% on-site, no remote work.

This position will be an exempt position and will report to the Director of Sales.

The Double Tree by Hilton Hotel Miami Airport Hotel features 334 guestrooms, onsite dining, fitness room, outdoor pool, business center, complimentary High-Speed Internet Access,24,000 square feetof retail space, 20,000 Square feet of Hotel Meeting and Function Space.

Miami Airport Convention Center(MACC) event space includes a 49,000-sf exhibit hall, a 29,000-sf exhibit hall, a 7,000-sf ballroom, a 6,100-sf ballroom and 50 breakouts ranging in size from
300 sf- 2,000- sf.

The Sales Manageris responsible for selling and closing group business including guest rooms,food & beverage services, and room rental.

The role is multi-faceted as follows:

• Selling the Miami Airport Convention Center event space
• Selling group rooms at the Double Tree by Hilton in conjunction with convention space target of 10-100 rooms peak(or as delegated by the DOSM)
• Selling group banquet, audiovisual and room rental

This person is also responsible for prospecting and closing on assigned accounts/territory to positivelyimpacthotel revenues.

The following are requirements for consideration of this role:

• Must have a minimum of (1) or more years selling guest rooms, banquets, food & beverage and meeting space in a Full-Service Hotel with a minimum of10,000 sq ftof meeting and event space.
• Must have a valid driver’s license in the applicable state.
• Must be skilled in Windows, Company approved spreadsheets and word processing.

• Attend daily DT by Hilton Business Review meetings with the DOS
• Develop a complete knowledge of company sales policies and SOP’s and ensure knowledge of and adherence to those policies by the sales team.
• Meet or exceed set goals.
• Operate the Sales Department withinan established sales expense budget.
• Participate in required M.O.D. and Saturday office coverage as scheduled.
• Initiate and follow up on leads.
• Maintain and participate in an active sales solicitation program.
• Monitor production of all top accounts and evaluate trends within your market.
• Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
• Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
• Invite clients to the hotel for entertainment, lunches,toursand site inspections.
• Assistin implementing special promotions relating to direct sales segments,i.e.Sales parties, sales blitzes, etc.
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all Embassy Suites by Hilton sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
• Conduct a professional, thorough site inspection of the hotel with clients,exhibiting key features and benefits of the property.
• Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blockingspaceand building accounts.
• Meet and greet onsite contacts.
• Abide by Prime Selling Time (PST).
• Develop networking opportunities through active participation in community and professional associations,activities and events.
• Review meeting planner evaluations with the DOS to ensure that issues receive follow-up.
• Entertain clients.
• Handle inquiries as part ofthe Inquiry Day Program.
• Manage goal achievement on a weekly basis

• At least 4 years of progressive hotel sales experience or a4 year college degree and at least 2yearof related experience or a 2year college degree and 3 or more years of related experience.
• Must be able to effectively communicate both verbally and written with alllevelof employees and guests in an attentive, friendly,courteousandservice oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach allencounterswith guests and employees in an…