Account Manager

Apply for the Account Manager role at Reachdesk

Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.

Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We’re growing and currently looking for an Account Manager in the US to join us.

$/yr - $/yr

Remote role; the successful candidate will be based in the US within ET.

• Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
• Drive renewals and identify opportunities to upsell and expand existing accounts
• Clearly communicate Reachdesk’s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals
• Proactively uncover opportunities to deliver additional value, drive client satisfaction, and support business growth
• Represent Reachdesk with confidence and professionalism in high-level discussions and contract negotiations with senior decision makers

• 5+ years of experience in account management, sales, and/or customer success, with a proven track record of meeting or exceeding growth and/or retention goals
• Ideal background in subscription-based SaaS, with experience in consultative, solution-oriented environments rather than transactional or volume-driven models
• Demonstrated ability to manage and grow executive-level relationships across complex organizations—particularly within sales and marketing functions
• Exceptional communication and influencing skills, with the confidence to lead strategic conversations grounded in insight and expertise
• Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts
• Highly self-motivated and organized, with the proven ability to manage multiple priorities in a fast-paced, innovative environment

• Competitive salary, stock options, and 401(k) matching program
• Dental, audio, visual, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people.

* Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds.*

Mid-Senior level

Full-time

Marketing Services